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Front Office Associate

1 years

1 Lacs

Posted:16 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Greet Guests on arrival and out on departure
  • Respond to requests and settle accounts while providing exceptional service
  • Complete the proper procedure for Check-In & Check Out.
  • Register Guests by collecting necessary information (like contact details, proper identification documents and exact dates of their stay)
  • Communicating with internal departments to ensure guest satisfaction.
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Desired Candidate Profile:

  • Diploma / Degree in Hotel Management
  • Experience in Hotel Industry.
  • Good communication skill with pleasing personality is a must
  • Basic knowledge of computer (MS Word, MS Excel)
  • Able to Cope under Pressure and comfortable with rotational shifts

Benefits:

PF + ESIC + Service Charge + Incentives + Yearly Medical Checkup

Job Types: Full-time, Permanent, Internship

Pay: ₹9,000.00 - ₹15,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Schedule:

  • Rotational shift

Education:

  • Bachelor's (Required)

Experience:

  • Hotel: 1 year (Preferred)

Work Location: In person

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