Front Office Assistant

As a Front Desk Executive at our hotel, your role will involve performing all check-in and check-out tasks, managing online and phone reservations, and welcoming guests upon their arrival while assigning rooms. You will be responsible for providing information about our hotel, available rooms, rates, and amenities to ensure a comfortable stay for our guests. In addition, responding to clients" complaints in a timely and professional manner and liaising with our housekeeping staff to maintain clean, tidy, and fully-furnished rooms will be part of your daily tasks. Key Responsibilities: - Perform check-in and check-out tasks efficiently. - Manage online and phone reservations effectively. - Welcome guests warmly and assign rooms based on their preferences. - Provide detailed information about the hotel, room availability, rates, and amenities. - Address client complaints promptly and professionally. - Coordinate with housekeeping staff to ensure rooms are well-maintained and meet guests" needs. - Possess knowledge of hotel management systems. - Proficiency in Tamil, English, and Hindi languages. Qualifications Required: - Bachelor's degree preferred. About the Company: Our company offers a full-time job opportunity with a flexible schedule, along with benefits such as food provision, internet reimbursement, and leave encashment. The work location is in person at Kochi, Kerala, therefore, reliable commuting or planned relocation before starting work is required. Application Deadline: 30/08/2025.,