Front Office Assistant

HOTEL INDRAPRASTHA (Muthvelan Sons Private Limited).

0 years

1 - 2 Lacs

palakkad district kerala

Posted:12 hours ago| Platform: SimplyHired logo

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Skills Required

microsoft word microsoft excel customer service data entry front desk computer skills in-person phone etiquette communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a pleasant and professional Front Office Assistant to manage our front desk operations and provide excellent guest support. The ideal candidate will be the first point of contact for visitors and should create a positive and welcoming impression of the organization.

Key Responsibilities:

Greet and welcome guests, visitors, and clients in a courteous and professional manner
Handle incoming calls, emails, and inquiries efficiently
Assist with check-in and check-out procedures
Coordinate with housekeeping, accounts, and other departments as required
Handle basic administrative tasks such as filing, data entry, and record maintenance
Assist guests/customers with queries, requests, and complaints promptly
Support management with daily operational requirements
Skills:
Excellent verbal and written communication
Guest handling and customer service skills
Front desk operations & reception management
Telephone etiquette and call handling
Check-in / Check-out procedures
Basic computer knowledge (MS Word, Excel, Email)
Team coordination and inter-department communication

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Food provided

Work Location: In person

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