Front Office and Admin

As a Front Office Administrator at PKF S&S LLP, you will be responsible for managing the front desk and ensuring that our clients and visitors have a positive and professional first impression of our company. You will play a crucial role in maintaining a well-organized and efficient office environment. Key Responsibilities: Welcome and Greet Visitors: Create a warm and inviting atmosphere by welcoming clients, guests, and employees with a friendly and professional demeanor. Ensure visitors sign in and out as necessary. Phone Management: Answer, screen, and direct phone calls to the appropriate department or individual. Take messages when necessary and maintain a log of incoming and outgoing calls. Administrative Support: Provide administrative support to various departments as needed, which may include data entry, document preparation, and assisting with special projects. Mail and Package Handling: Sort and distribute incoming mail and packages. Prepare outgoing mail and packages, including courier and postal services. Appointment Scheduling: Coordinate and schedule appointments and meetings for company executives, managers, and other staff as required. Maintain Clean and Organized Workspace: Ensure the reception area and front office are clean, organized, and presentable at all times. This includes managing office supplies and ordering new supplies as needed. Visitor and Security Management: Register visitors, issue badges, and monitor security by ensuring that only authorized personnel enter the premises. Respond to security and safety incidents as necessary. Customer Service: Address inquiries and provide excellent customer service to visitors, clients, and employees. Direct individuals to the appropriate personnel to meet their needs. Documentation and Record Keeping: Maintain and update visitor logs, appointment schedules, and other records as required. Maintaining Accounts: Maintaining the books of accounts of the branch office by passing accounting entries in accounting software and send periodic MIS to the head office. Qualifications: High school diploma or equivalent (Associate's or Bachelor's degree preferred). Proven experience in a similar front office or administrative role. Excellent communication and interpersonal skills. Proficiency in using office software and equipment, such as Microsoft Office Suite and multi-line phone systems. Strong organizational skills with the ability to prioritize tasks effectively. Professional appearance and demeanor. Customer service-oriented attitude. Knowledge of security and safety procedures is a plus. If you are a dedicated, friendly, and organized professional looking to make a positive impact as a Front Office Administrator, we invite you to apply. Join our team at PKF S&S LLP and help us create a welcoming and efficient front office experience for all our clients and visitors. PKF S&S LLP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.,