Front Office & Administration Coordinator

Position: Front Office & Administration Coordinator

Location: Shantiniketan School, Kunnumpuram

Reporting To: Principal & Administrative Head,

Employment Type: Full-time

Overview

Join Shantiniketan School as our Front Office & Administration Coordinator! As the welcoming face of our campus, you’ll ensure smooth front office operations, assist prospective families, uphold facilities standards, and energize our school’s social media presence. This is a fantastic opportunity to make an impact within a vibrant educational community.

Responsibilities

• Greet visitors, parents, and students and direct them appropriately.
• Manage phone calls, emails, and all front desk correspondence.
• Provide information and support for admission enquiries; maintain detailed enquiry records and follow-up logs.
• Supervise housekeeping staff and help coordinate with vendors to ensure school facilities are well maintained.
• Collaborate with teams to update and manage official school social media pages and communications.
• Collect department updates for announcements and ensure brand consistency online.
• Provide administrative support to the Principal and Administrative Head, maintaining school registers and documentation.

Required Qualifications & Skills

• Bachelor’s degree (Administration, Management, or Communications preferred).
• 2–4 years’ professional experience in front office, school administration, or operational support.
• Excellent English communication and interpersonal skills with a welcoming attitude.
• Strong proficiency in MS Office, email handling, and social media platforms.
• Ability to multitask, prioritize, and coordinate across teams.
• Well-organized, detail-oriented, and adaptable.

Key Competencies

• Strong organizational and time management skills.
• Professional and courteous demeanor.
• Collaborative team player able to work across departments.
• Attention to detail with problem-solving mindset.

What We Offer

• Supportive and positive work environment in an established school.
• Opportunities for professional growth and skill development.
• A chance to play a central role in school operations and online engagement.

Performance Metrics

• Accuracy and professionalism in front office operations.
• Prompt response to admissions and visitor enquiries.
• Maintenance of school cleanliness and facility standards.
• Consistency and engagement in school social media.
• Quality administrative support and coordination provided.

Job Type: Full-time

Experience:

• work: 4 years (Required)

Work Location: In person