Front Desk Receptionist

We are looking for a warm, professional, and experienced Receptionist to manage our front desk at Patteds Fertility and Research Centre. The ideal candidate will be the first point of contact for patients and must deliver excellent customer service both in person and over the phone, while also efficiently handling administrative responsibilities.

Key Responsibilities:

• Greet and assist patients both in-person and over the phone with empathy and professionalism
• Schedule and confirm patient appointments accurately
• Maintain patient records, accounts, and appointment logs
• Assist patients in filling out medical and consent forms
• Handle cash and process payments through various methods
• Transcribe physician notes when required
• Operate multi-line phone systems and transfer calls to appropriate departments
• Maintain the confidentiality of all patient and medical staff information
• Prepare patient bills and specimen labels in advance for the next day
• Ensure the front desk and reception area remain clean, organized, and welcoming

Key Skills and Qualities:

• Excellent verbal and written communication skills
• Strong organizational and time-management skills
• Familiarity with hospital/clinic management systems
• Ability to handle sensitive information with confidentiality
• Polite, patient, and professional demeanor

Education: Graduation , PG
Experience Required: 3 years and above as a hospital receptionist
Salary: ₹14,000 and above (based on experience)
Languages Required: English, Hindi, Kannada, and Marathi (All Mandatory)

Job Type: Full-time

Pay: From ₹14,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Work Location: In person

Expected Start Date: 01/08/2025