Front Desk Receptionist

JD Front Desk receptionist:

• Manage EPABX system, ensuring prompt communication
• Maintain records for inbound and outbound courier services
• Manage the office medical kit, ensuring supplies were up to date.
• Coordinate domestic and international travel arrangements for employees.
• Oversee housekeeping, pantry, and office stationery management.
• Manage the New Joinee Welcome Kit, including distribution and inventory.
• Handle hotel bookings for employees and guests.
• Manage biometric systems for attendance tracking.
• Coordinate induction programs and office tours for new employees, visitors.
• Assist with new employee onboarding, including goodies and welcome kits.
• Coordinate employee engagement activities and team outings.
• Manage the travel desk, ensuring smooth travel arrangements.
• Oversee administration facilities.

Office Administration:

• Reception and Greeting:
• Plan, welcome and greet all stakeholders in a professional and friendly manner.
• Manage the reception area, ensuring it is clean and organized.
• Direct visitors to the appropriate person or department.

Telephone Management:

• Answer and transfer incoming calls promptly and professionally.
• Take accurate messages and forward them to the appropriate individuals.
• Maintain and update the company phone directory

Admin:

• Manage general office operations and associated duties.
• Oversee daily activities to ensure an efficient workflow.
• Support various administrative functions related to office supplies, facilities, and vendor management including order placing, negotiation and payment settlement and maintain adequate stock levels.

Inward / Outward Mail:

• Sort and distribute incoming mail and packages.
• Coordinate outgoing mail and packages, including courier services.

HR & Administrative Support:

• Provide general administrative support to various departments as per the instruction from HR Head & Admin Manager.
• Assist with data entry, document preparation and filing as required.
• Schedule and coordinate appointments and meetings.
• Organise employee engagement events in the Office as instructed by HR Head.

Visitor Registration:

• Ensure all visitors sign in and receive appropriate identification.
• Notify employees of visitor arrivals and ensure they are aware of scheduled appointments.

Security and Access Control:

• Monitor and control access to the premises, ensuring security protocols are followed.
• Issue access cards and maintain an updated list of authorized personnel

Travel Coordination:

• Organize travel and accommodation for the team, including visas, cab bookings, flight tickets, and hotel reservations.

Accounts related:

• Support to accounts department as and when required for invoicing, delivery challans, E-way bills preparation etc.