Role Overview: As a Client Coordinator cum Front Desk Executive, you will be the first point of contact for clients visiting the clinic. Your role is pivotal in delivering a seamless, warm, and professional client experience while ensuring smooth front desk operations. Key Responsibilities: Greet and welcome clients with a positive, helpful attitude. Handle front desk operations including calls, walk-ins, appointment scheduling, and client registrations. Coordinate with doctors, therapists, and the sales team to manage daily client flow. Confirm appointments, manage follow-ups, and ensure clients are attended to on time. Maintain a clean and professional reception area. Record and update client information accurately in the system. Handle payment processing and maintain daily collection records. Assist in clinic-level promotions, client feedback collection, and relationship building. Address client queries, complaints, or service delays politely and professionally. Requirements: Minimum 12th pass; fluency in English and local language is preffered. Prior experience in a front desk, hospitality, or client servicing role is preferred. Proficiency in MS Office and familiarity with CRM or appointment booking software. Pleasant personality, grooming, and strong communication skills. Ability to multitask, stay organized, and remain calm under pressure. Willing to work weekends and flexible clinic hours. Salary & Benefits: Competitive monthly salary based on experience. Employee discounts on treatments. Training & development opportunities. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Weekend availability Work Location: In person

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Front Desk Receptionist