Front Desk Receptionist

0 years

1 - 2 Lacs

Posted:19 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a courteous and well-organized Receptionist to serve as the first point of contact at the front desk of our residential building. The ideal candidate will offer a warm welcome to residents, guests, and vendors, while ensuring the smooth operation of front-desk and administrative functions. This role is essential in maintaining efficient communication between residents and the management office.

Key Responsibilities

  • Greet residents, visitors, and vendors in a professional and friendly manner.
  • Maintain visitor and delivery logs and issue visitor passes in line with society protocols.
  • Answer incoming phone calls and route them appropriately.
  • Respond to resident inquiries, complaints, and service requests, escalating to management when required.
  • Coordinate daily operations with housekeeping, maintenance, and security teams.
  • Maintain booking records for shared amenities (e.g., clubhouse, party hall, guest rooms).
  • Receive, record, and manage courier and delivery items.
  • Keep the reception area clean, organized, and welcoming.
  • Support the society office with filing, notices, and internal communications.

Qualifications and Skills

  • Education: Minimum high school diploma; additional administrative training is a plus.
  • Languages: Proficient in English, Hindi, and Gujarati (spoken and written).
  • Strong interpersonal and communication skills.
  • Ability to multitask and manage time efficiently.
  • Basic computer literacy (email, spreadsheets, record-keeping).
  • Prior experience in a receptionist, front-desk, or customer service role is preferred.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Schedule:

  • Day shift

Work Location: In person

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