Front Desk Receptionist

We are seeking a courteous and well-organized Receptionist to serve as the first point of contact at the front desk of our residential building. The ideal candidate will offer a warm welcome to residents, guests, and vendors, while ensuring the smooth operation of front-desk and administrative functions. This role is essential in maintaining efficient communication between residents and the management office.

Key Responsibilities

• Greet residents, visitors, and vendors in a professional and friendly manner.
• Maintain visitor and delivery logs and issue visitor passes in line with society protocols.
• Answer incoming phone calls and route them appropriately.
• Respond to resident inquiries, complaints, and service requests, escalating to management when required.
• Coordinate daily operations with housekeeping, maintenance, and security teams.
• Maintain booking records for shared amenities (e.g., clubhouse, party hall, guest rooms).
• Receive, record, and manage courier and delivery items.
• Keep the reception area clean, organized, and welcoming.
• Support the society office with filing, notices, and internal communications.

Qualifications and Skills

• Education: Minimum high school diploma; additional administrative training is a plus.
• Languages: Proficient in English, Hindi, and Gujarati (spoken and written).
• Strong interpersonal and communication skills.
• Ability to multitask and manage time efficiently.
• Basic computer literacy (email, spreadsheets, record-keeping).
• Prior experience in a receptionist, front-desk, or customer service role is preferred.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person