Front Desk Receptionist cum Therapist at Aesthetic Clinic

Job Description

As a Front Desk Executive, you are accountable and responsible for your clinics: 1. Clinic Management System 2. KRA and JD of yourself 3. Client care and welfare 4. Staff care and welfare 5. Grievances – operational and from clients 6. Stock Inventory Report 7. Cash handling The following points need to be adhered to and followed strictly. DAILY DUTIES · Report to your designated clinic at the designated time. · Punch in attendance in machine on entering clinic. · Adhere to the grooming protocol · Proceed to Manager/Asst. Manager for grooming inspection · Answer Calls for appointments & general enquiry. · Schedule, reschedule appointments and verifying the accuracy on a daily basis. · Welcome client and ensure they are taken care of and guided correctly. · Make proper bills for the services rendered. · Attend to client queries and guide them to their respective doctor or therapist. · Ensure smooth, efficient and quick processing of Front Desk Operations. · Download client photos and tag them with the doctor. · Maintain medical record cards (removing before client arrival & keeping back after client departure). · Communicate all sales promotion offers & services of SkinLab to the clients. · Ensuring all stock and HR reports are completed with the manager. · Ordering, monitoring and maintaining appropriate clinic stocks of products. · Check and reply to official emails regularly atleast thrice daily. · Handle client grievances. · Ensure maximum and optimum utilization of clinic’s resources to ensure profitability. · File medical records, consent forms, photographs and other clinic documentation. · Tally cash at the end of the day and make the summary report. · Handing over duties to another FDE in your absence. · Attend refresher training programs organized by HO · Adhere/follow and implement all instructions issued to you by SkinLab management. Can whatsapp or send CV on 8452946624 or email at [email protected] Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Overtime pay Work Location: In person