Front Desk Executive

Arigato Company (Rehabilitation & Healthcare Division)

Position Overview

The Receptionist serves as the first point of contact for clients, patients, visitors, and partners. This role ensures smooth front-desk operations, provides excellent customer service, and supports administrative activities within the rehabilitation and healthcare environment.

Key Responsibilities

• Greet and assist patients, clients, and visitors in a professional and friendly manner.
• Answer incoming phone calls, provide information, and direct inquiries to the appropriate department.
• Schedule and manage appointments, therapy sessions, and follow-up visits.
• Maintain the reception area, ensuring it is clean, organized, and welcoming.
• Handle patient registration, intake forms, and basic documentation.
• Coordinate communication between patients and healthcare staff.
• Manage incoming and outgoing mail, deliveries, and courier services.
• Support administrative tasks such as filing, photocopying, data entry, and record maintenance.
• Provide information about the company’s services, facilities, and procedures.
• Ensure confidentiality and proper handling of patient information.

Qualifications & Skills

• High school diploma or equivalent; diploma or certificate in administration or healthcare support is a plus.
• Excellent verbal and written communication skills.
• Friendly, professional, and customer-oriented demeanor.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook).
• Experience with appointment scheduling systems or healthcare software is an advantage.
• Ability to remain calm and composed in a fast-paced environment.

Personal Attributes

• Polite, patient, and empathetic.
• Reliable, punctual, and responsible.
• Good interpersonal skills and a positive attitude.
• Attention to detail and accuracy in handling administrative tasks.

Job Type: Full-time

Pay: ₹10,140.74 - ₹25,607.70 per month

Work Location: In person