Front Desk Executive cum Academic Counsellor

Gender Preference: Female Candidates Only

Front Desk Management:

• Greet and assist visitors, students, and parents with a warm and professional attitude.
• Manage incoming phone calls, emails, and walk-in inquiries.
• Maintain reception area cleanliness and ensure a welcoming environment.
• Handle scheduling, appointments, and meeting coordination.
• Maintain and update student records, enquiry logs, and visitor details.

Academic Counselling:

• Counsel prospective students and parents regarding academic programs, admission procedures, eligibility, fees, and career prospects.
• Provide detailed guidance on courses offered, study pathways, and career opportunities.
• Follow up with leads and convert inquiries into admissions.
• Conduct information sessions, orientation programs, and one-on-one counselling.
• Support students in making informed decisions about their education.

Administrative Support:

• Assist the academic and admission teams in documentation and filing.
• Manage student registration, admission forms, and fee collection (if applicable).
• Coordinate with faculty and academic staff for scheduling classes and counselling sessions.
• Prepare daily, weekly, and monthly reports on enquiries, follow-ups, and admissions.

Key Skills & Competencies:

• Excellent communication and interpersonal skills.
• Strong customer service and counselling abilities.
• Good organizational and multitasking skills.
• Proficiency in MS Office (Word, Excel, PowerPoint) and basic computer applications.
• Ability to handle student/parent queries with patience and professionalism.
• Persuasive and result-oriented approach.

Qualifications & Experience:

• Bachelor’s degree (Graduation is mandatory).
• Prior experience in front desk management, counselling, or education sector preferred.
• Freshers with strong communication skills may also apply.
• Female Candidates Only

Job Type: Full-time

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Paid sick time
• Paid time off

Work Location: In person