Front Desk & Communication Executive

Receptionist – Healthcare FacilityJob Description

We are seeking a dedicated, efficient, and customer-oriented Receptionist to join our healthcare facility. The ideal candidate will play a key role in ensuring seamless front desk operations. Responsibilities include addressing customer inquiries, scheduling appointments, collecting patient feedback, providing health insurance guidance, and offering basic support related to diagnoses.

Responsibilities1. Customer Service

• Address and resolve patient queries professionally and courteously.
• Assist patients with appointment scheduling and maintain accurate availability records.

2. Appointment Management

• Coordinate and schedule doctor appointments based on patient preferences and doctor availability.

3. Feedback Collection

• Collect and record patient feedback to support ongoing service improvements.

4. Health Insurance Guidance

• Provide patients with appropriate recommendations on health insurance options based on their needs.

5. Diagnosis Support

• Offer basic guidance regarding diagnoses and treatment-related information to patients.

Job Location

Kandivali (In-Person Role)

Job Timings For Males

• 10:30 p.m. to 7:00 a.m.
• Morning Shift: 6:30 a.m. to 3:00 p.m.
• General Shift: 10:30 a.m. to 7:00 p.m.
• Evening Shift: 2:00 p.m. to 10:30 p.m.

Qualifications

• Minimum 12th pass preferred.
• Excellent communication and interpersonal skills.
• Strong organizational abilities.
• Basic knowledge of medical terminology is an added advantage.
• Prior experience in a similar role is preferred.

Salary

₹18,000 to ₹22,000 in-hand (₹24,000 CTC)

Job Type

Full-Time

Schedule

• Day Shift
• Evening Shift
• Morning Shift
• Night Shift

How to Apply

Interested candidates can share their resume at:
Email: [email protected] or 7400103739

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Work Location: In person