Front Desk Attendant

Key Responsibilities:

Greet and assist clients at the front desk in a warm, welcoming manner

Handle incoming calls, client queries, and appointment bookings

Maintain and update the salon appointment calendar

Coordinate with service staff to ensure smooth flow of appointments

Generate daily, weekly, and monthly sales and client reports

Manage billing, cash handling, and POS software operations

Keep client data and feedback records updated and confidential

Ensure cleanliness and professional ambiance of the reception area

Assist in promoting salon services and offers to walk-in clients

Requirements

Excellent communication and client-handling skills

Basic knowledge of salon services and beauty treatments preferred

Proficient in using phone, WhatsApp, and appointment software

Prior experience in a salon, clinic, or front desk role is a plus

Must be punctual, organized, and presentable