French-Speaking Customer Support Executive.

1 - 31 years

9 Lacs

sector 30 gurgaon/gurugram

Posted:2 days ago| Platform: Apna logo

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Skills Required

support empathy efficiency resolve

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Handle inbound and outbound calls in French and English for international customers. Understand customer queries and provide accurate resolutions with professionalism. Maintain a high level of empathy, courtesy, and efficiency during every interaction. Record, update, and manage customer information in internal databases. Collaborate with internal teams to resolve escalated cases promptly. Achieve process targets related to quality, accuracy, and productivity.

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