Fraud Investigator

Role & responsibilities

• Experience in fraud investigations, or fraud operations in financial institutions, workplace savings, retail, and institutional businesses.
• Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools
• Critical thinking and analytical decision-making skills to assess situations and take appropriate actions
• Solid attention to detail, collaborative and ability to multi-task and adapt quickly in a fast-paced environment.
• Must be self-directed, detail oriented, positive attitude, driven, able to work independently in a team-oriented with a passion to deliver exceptional service to customers.
• Have strong organizational skills related to handling multiple tasks/resources at a time and meeting deadlines.
• Demonstrable ability to assess processes, identify developing trends, and communicate findings
• Proficient knowledge in Microsoft Office and Excel

Preferred candidate profile

As a Fraud Surveillance Analyst, you work on the front lines, monitoring for evidence or signs that a customer committed fraud, that a person gained unauthorized access to a clients accounts or opened a new account using a stolen identity. To accomplish this, you analyze data from internal proprietary fraud systems and business applications. You also work closely with other teams across Company. You play a critical role in protecting Company and its customers.

The Expertise Were Looking For

• Minimum of 3-5 years of experience in financial services or related industries
• Bachelor's Degree

Experience working in the Fraud Detection or Investigations space within Financial Services industry