Food and Beverage Server

Job Title: Food & Beverage ServerDepartment: Service / OperationsReports To: Restaurant Manager / Floor SupervisorLocation: Japanese & Korean Fine Dine RestaurantJob Summary:

The Food & Beverage Server is responsible for delivering exceptional dining experiences by providing courteous, attentive, and knowledgeable service to guests. The role requires in-depth understanding of Japanese and Korean cuisine, beverages, and dining etiquette, while ensuring smooth coordination with the service and kitchen teams.

Key Responsibilities:

Guest Service & Hospitality

• Greet and welcome guests warmly, escort them to their tables, and ensure comfort throughout their dining experience.
• Present menus and explain food and beverage offerings, highlighting Japanese and Korean specialties.
• Provide accurate recommendations on dishes, beverages, and pairings based on guest preferences.
• Ensure timely order taking, accurate input into POS system, and smooth coordination with kitchen and bar.
• Serve food and beverages with proper etiquette, ensuring presentation standards are maintained.
• Anticipate guest needs and promptly respond to requests, ensuring high guest satisfaction.

Knowledge & Expertise

• Maintain in-depth knowledge of Japanese and Korean cuisine, traditional ingredients, beverages (sake, soju, teas, cocktails), and dining customs.
• Stay updated on menu changes, daily specials, and promotions.
• Understand allergens and dietary preferences to guide guests appropriately.

Operations & Standards

• Prepare tables with proper setup including cutlery, chopsticks, napkins, and condiments.
• Ensure tables and service areas are clean, well-stocked, and orderly.
• Handle billing, process payments accurately, and thank guests upon departure.
• Follow hygiene, food safety, and grooming standards at all times.
• Support team members during peak hours to maintain smooth operations.

Qualifications & Skills:

• Minimum 1–3 years of experience in fine dining restaurants; experience with Japanese/Korean cuisine preferred.
• Excellent communication and interpersonal skills.
• Strong knowledge of food and beverage service standards.
• Ability to work under pressure in a fast-paced environment.
• POS system knowledge preferred.
• Well-groomed with a pleasant and professional demeanor.
• Basic knowledge of Japanese/Korean phrases (greetings, menu terms) will be an added advantage.

Key Competencies:

• Guest-centric attitude
• Teamwork & coordination
• Attention to detail
• Cultural sensitivity & respect
• Problem-solving and adaptability

Job Type: Full-time

Pay: ₹14,000.00 - ₹17,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Application Question(s):

• Are you based in Mumbai?

Work Location: In person