We are looking for a mid-level Business Analyst with proven experience in the travel industry, particularly in airline systems, and working knowledge of HRIS tools. The ideal candidate will not only understand travel workflows and airline system integrations but will also have a strong grasp of HR processes and systems. You will work with cross-functional teams to deliver seamless travel and HR solutions for our organization. Key Responsibilities Gather, analyze, and document business and functional requirements related to air travel systems (GDS/NDC/LCC) and HRIS tools Translate business needs into user stories and functional specifications for development teams Collaborate with product owners, developers, testers, and UX designers to deliver high-quality travel and HR solutions Support airline API integrations (GDS, NDC, LCC) and fare/ticketing logic implementation Work with HR teams to understand employee lifecycle processes (hire-to-retire, onboarding, offboarding, transfers, promotions) Create process flow diagrams, data mapping, and wireframes for both travel and HR-related workflows Conduct impact analysis, root cause analysis, and gap assessments across travel and HR domains Participate in sprint planning, backlog grooming, and UAT support Act as a subject matter expert (SME) for air booking engines, pricing engines, ancillary services, and HRIS systems Required Skills 35 years of experience as a Business Analyst, with at least 2 years in the travel domain (preferably airline systems) Working knowledge of GDSs (Amadeus, Sabre, Galileo), NDC, and LCC APIs Understanding of PNR lifecycle, ticketing, fare rules, SSRs, and ancillary services Familiarity with HRIS tools (e.g., SAP SuccessFactors, Oracle HCM, Workday, ADP) and HR processes Knowledge of payroll processing, leave management, benefits administration, and compliance requirements Strong documentation skills: BRD, FRD, user stories, use cases, and flow diagrams Familiarity with Agile/Scrum development methodology Proficient in tools such as JIRA, Confluence, Postman, Lucidchart/Draw.io, and MS Office Basic SQL skills for data querying and validation Good to Have Experience working with B2B/B2C travel portals or corporate travel systems Exposure to API testing and documentation (travel and HR APIs) IATA/NDC certification or HRIS tool certification is a plus Soft Skills Excellent verbal and written communication Strong problem-solving and analytical skills Ability to manage stakeholders and multiple priorities
Job Summary: We are looking for a dedicated and experienced Scrum Master to lead Agile development teams, ensuring adherence to Scrum principles and practices. You will act as a servant leader, coach, and facilitator, helping teams continuously improve and deliver high-value solutions. Key Responsibilities: Facilitate all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, and Retrospective) Ensure teams follow Agile principles, values, and practices Remove blockers and impediments to the team's progress Shield the team from external interferences and distractions Guide and mentor team members on Agile/Scrum best practices Collaborate with Product Owners to ensure well-defined and prioritized backlogs Track and report Agile metrics (velocity, burndown, team health, etc.) Promote continuous improvement and innovation in processes Coordinate across teams and stakeholders for successful product delivery Assist in Agile adoption and transformation initiatives across the organization Required Skills & Qualifications: Proven experience as a Scrum Master in software development projects Strong understanding of Agile and Scrum frameworks (Scrum, Kanban, SAFe, etc.) Experience with Agile project management tools like Jira, Azure DevOps, Trello, or Rally Excellent facilitation, coaching, and conflict-resolution skills Strong interpersonal and communication abilities Familiarity with software development practices (optional but preferred) Ability to work effectively with distributed or remote teams Preferred Certifications: Certified ScrumMaster (CSM) Scrum Alliance Professional Scrum Master (PSM I/II) Scrum.org SAFe Scrum Master (SSM) – Scaled Agile Agile Certified Practitioner (PMI-ACP) – PMI Nice-to-Have Skills: Exposure to DevOps or CI/CD environments Experience working in scaled Agile environments (SAFe, LeSS) Understanding of UX, QA, and release planning processes Familiarity with tools like Confluence, Miro, or LucidchartRole & responsibilities
Purpose of the role: As a Technical Lead, you'll design and develop clean and highly performant code with a focus on back-end APIs. You'll take a lead role in an Agile team environment, defining Sprints and ensuring that software is secure and developed in the right way to best practices. You'll oversee develop code, do code reviews, ensure any blockers are removed and that high-quality software is delivered. KEY RESPONSIBILITIES: Will be responsible for complete design and coding of the assigned modules or applications. Analyze customer data and ensure reporting compliance. Implement constant efficiency improvement & problem-solving processes. Lead technical innovation and automation for the services provided to customers. Organize technical teams, distribute work and monitor progress, quality assurance, and performance, in a multidisciplinary team environment. Work closely with the Project Managers on the planning and execution of program development activities. Lead\direct the development of Software module or applications in every part of the SDLC process including requirements gathering, coding, testing, debugging, promoting and support. Be part of or enable business teams to writing requirements, creating test plans implementing code reviews and leading teams to implement software releases. Collaborate with multiple internal or external stakeholders to ensure on time delivery. Experience: Minimum 8 to 12 years relevant experience in Software Applications & Development Skills & Competencies: 8-12 years of experience in developing and maintaining applications using C# and.NET Proficiency in C#, .NET Framework, .NET Core Proficiency in front end technologies like React JS & Angular. Knowledge of relational db like MSSQL, MongoDB and MySQL. Knowledge of cloud like AWS & Azure. Strong understanding of object-oriented design (OOD), design patterns and best coding practice. Experience with Version control system like GIT. Experience with CI / CD pipeline, Jenkins Platform to create, maintain and deploy workflows for build deployment. Participate in design and architecture of software solution. Code review and drive best practice. Work with cross functional team and deliver features on time. Address complex production issues and provide effective solutions. Excellent Debugging skills and optimize application performance. Strong analytical and problem-solving skill. Excellent communication and ability to work in a collaborative team environment.