Floor Supervisor/Service Supervisor

As a Supervisor in the restaurant, your primary responsibility will be to oversee and manage servers, hosts, and bussers to deliver high-quality service to our guests. You will play a crucial role in training and mentoring the service staff on customer service standards, food safety, and company policies. Additionally, you will be in charge of organizing staff schedules, managing shift changes, and ensuring a smooth guest experience. Ensuring that guests feel welcomed and are seated promptly is essential in this role. Handling guest complaints, feedback, and special requests with care and efficiency will be part of your daily tasks. Monitoring the cleanliness and ambiance of the dining area, as well as overseeing proper table setups, are key aspects of maintaining a positive guest experience. Collaboration with the kitchen staff is crucial for timely food service and resolving any potential delays or issues. You will be responsible for coordinating between the front-of-house and back-of-house teams to guarantee seamless operations. Upholding high standards of food presentation and service quality, ensuring compliance with health and safety regulations, and overseeing food and beverage quality control are vital components of your role. Monitoring inventory levels of dining room supplies, placing orders as needed, and ensuring proper stocking and maintenance of the restaurant's front area will fall under your purview. Administrative duties such as preparing reports on sales, customer feedback, and staff performance, managing reservations and seating arrangements, and handling billing and transactions may also be part of your responsibilities. Your leadership abilities will be put to the test as you lead by example in providing excellent customer service, address and resolve service-related issues efficiently, and motivate the team to deliver high performance during busy shifts. Strong leadership, communication, problem-solving, customer service, attention to detail, and organizational skills are essential for success in this role. This position is crucial for the seamless operation of the restaurant, ensuring guests have a positive experience while effectively managing staff and operations. If you have proven experience in restaurant service, preferably in a supervisory or team lead role, possess strong leadership and team management skills, excellent communication and interpersonal abilities, problem-solving capabilities, a commitment to providing exceptional customer service, attention to detail, and organizational skills, we encourage you to apply for this full-time position. The role requires an immediate joiner and the work location is in-person during morning shifts. A total of 1 year of work experience is preferred. To express your interest, please share your resume or contact 8884244533.,