We are looking for a motivated and dedicated Customer Support Intern to join our team! In this role, you will play a crucial part in managing customer calls and messages, ensuring an outstanding experience with our products and services. This is an exciting opportunity for individuals who want to gain hands-on experience in customer service while working remotely. Key Responsibilities: Handle Inbound Calls and Messages: Efficiently manage incoming customer calls and messages, ensuring high-quality service and satisfaction. Resolve Customer Issues: Identify and address customer concerns in a prompt and accurate manner, maintaining a positive and friendly attitude. Provide Product Information: Assist customers by offering detailed information about products and services, guiding them to make informed decisions. Process Orders and Returns: Help customers place orders, process returns, and track shipments to ensure a smooth experience. Maintain Records: Accurately log all customer interactions, issues, and resolutions in the customer support system for future reference. Follow-Up: Conduct follow-up calls to ensure customer issues are resolved, and gather valuable feedback on their experience. Collaborate: Work closely with other departments to resolve complex issues and continuously improve the customer experience. Stay Informed: Keep yourself updated on product knowledge, company policies, and industry trends to provide accurate support and information. Job Type: Full-time, Permanent Location: Saki Naka, Andheri East Schedule: Day shift Salary: ₹20,000 - ₹30,000 per month Benefits: Cell phone reimbursement Provident Fund Experience: Total work experience: 1 year (Preferred) If you are passionate about customer service, have a keen interest in helping others, and want to make a difference, we encourage you to apply! This position provides a great opportunity for growth and professional development in a supportive work environment. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹27,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Morning shift Work Location: In person

We are looking for a motivated and dedicated Customer Support Intern to join our team! In this role, you will play a crucial part in managing customer calls and messages, ensuring an outstanding experience with our products and services. This is an exciting opportunity for individuals who want to gain hands-on experience in customer service while working remotely. Key Responsibilities: Handle Inbound Calls and Messages: Efficiently manage incoming customer calls and messages, ensuring high-quality service and satisfaction. Resolve Customer Issues: Identify and address customer concerns in a prompt and accurate manner, maintaining a positive and friendly attitude. Provide Product Information: Assist customers by offering detailed information about products and services, guiding them to make informed decisions. Process Orders and Returns: Help customers place orders, process returns, and track shipments to ensure a smooth experience. Maintain Records: Accurately log all customer interactions, issues, and resolutions in the customer support system for future reference. Follow-Up: Conduct follow-up calls to ensure customer issues are resolved, and gather valuable feedback on their experience. Collaborate: Work closely with other departments to resolve complex issues and continuously improve the customer experience. Stay Informed: Keep yourself updated on product knowledge, company policies, and industry trends to provide accurate support and information. Job Type: Full-time, Permanent Location: Saki Naka, Andheri East Schedule: Day shift Salary: ₹20,000 - ₹30,000 per month Benefits: Cell phone reimbursement Provident Fund Experience: Total work experience: 1 year (Preferred) If you are passionate about customer service, have a keen interest in helping others, and want to make a difference, we encourage you to apply! This position provides a great opportunity for growth and professional development in a supportive work environment. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹27,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Morning shift Work Location: In person

Job Summary: The Factory Manager will oversee the entire production and plant operations to ensure high productivity, quality output, and compliance with safety and regulatory standards. The ideal candidate will have prior experience in manufacturing management—preferably in furniture, foam, or consumer durables—and will drive continuous improvement, cost control, and operational efficiency. Key Responsibilities: Lead day-to-day operations of the manufacturing facility including production, quality, maintenance, and logistics. Plan and execute production schedules to meet sales and inventory targets. Optimize manufacturing processes to improve productivity and reduce costs. Monitor key performance indicators (KPIs) related to output, efficiency, downtime, and quality. Ensure adherence to safety, health, and environmental policies and regulations. Manage and mentor a team of supervisors, operators, and support staff. Coordinate with procurement and supply chain teams to ensure timely availability of raw materials. Implement lean manufacturing practices and continuous improvement initiatives (e.g., 5S, Kaizen, Six Sigma). Maintain production records and generate regular operational reports for senior management. Ensure compliance with ISO or other relevant manufacturing standards (if applicable). Liaise with the R&D and Quality Assurance teams for product innovations and improvements. Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹1,000,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

Location: Sakinaka, Mumbai (onsite) About Flo: Flo is one of India’s fastest growing D2C brands and one of the first to introduce the model in the sleep solutions space with the sole objective to provide deep and quality sleep to every Indian at an affordable price. What you'll get: · The opportunity to join a high growth company with room to explore · A super team of colleagues who are all excited to actually make a difference · You'll be working with senior/upper management directly so you'll be involved in core decisions What we expect you to do: At Flo, we believe good design is a superpower for storytelling, growth, and building a memorable brand. As our Senior Visual Designer, you’ll help us craft everything from landing pages to scroll-stopping social graphics, performance videos , and ad creatives that actually convert. · Conceptualize visual directions for digital platforms, including ads, social media, web, packaging, and performance campaigns · Lead the design of campaign visuals, adapting across formats and channels · Collaborate with video editors, content writers, and performance marketers so that every piece of content (static/video etc) is in sync with the core idea of the campaign/plan. · Guide and oversee a team of graphic designers and video editors · Maintain visual consistency and design hygiene across brand communications · Stay updated with design trends, social-first visuals, and platform dynamics · Present creative ideas to stakeholders and lead brainstorming sessions · Visualize and create organic as well as performance edits from a single piece of content. · Strategize and ideate different formats of content from a single content piece to go for all possible marketing platforms. · Ideate new formats, new concepts, and establish new trends for different digital platforms (Marketplace, website, social, etc) What’s required from you? · A creative problem-solver with a strong eye for layout, typography, and design detail · Proficient in tools like Adobe Photoshop, Illustrator, After Effects, Premier pro Figma, Canva, etc. · Experienced in adapting creative content for D2C and digital platforms · Able to manage and mentor a creative team under tight deadlines · Bonus if you’ve worked with performance marketing or fast-moving consumer brands · Preferably from an agency background. We are in a high growth phase and would require you to come to the office in Mumbai (Sakinaka) 6 days a week with Sunday off. If you think you’re up for the challenge and want to do the best and most impactful work, you’re in the right place! Industry standard pay is a myth. We pay what you deserve. It's a conversation, not a restriction. Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,400,000.00 per year Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Position Title: Quality Control Lead – Manufacturing & Dispatch Location: Mumbai Reporting To: Head of SCM Experience Required: 4–7 years in quality control or production supervision, preferably in manufacturing or consumer goods Role Summary: We are seeking a Quality Control Lead to oversee quality assurance activities across our in house factories and contract manufacturing locations. This individual will be responsible for ensuring all QC Representatives report into them and follow standardized inspection protocols for both product quality and labeling accuracy. The role will be critical in eliminating incorrect dispatches and ensuring consistent product quality at scale. Key Responsibilities: Supervise and manage the QC team across all manufacturing locations, both in house and vendor. Develop and enforce inspection protocols for: Product dimensions and build quality (pre-packing) Labeling and packaging accuracy (to prevent wrong dispatches) Conduct routine audits and surprise checks at all manufacturing locations. Review daily QC reports and follow up on deviations with the respective teams. Standardize and implement checklists, SOPs, and training for QC teams. Investigate quality complaints or return cases and implement corrective actions. Coordinate with production, dispatch, and supply chain teams to align quality controls with operational timelines. Key Requirements: Proven experience in quality assurance or factory operations with multi-site management Strong understanding of manufacturing QC, particularly in size- and spec-sensitive products Experience with labeling compliance and traceability practices Ability to implement systems for accountability and improvement Leadership and communication skills to manage distributed teams Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Job Summary: We are looking for a detail-oriented Measurement Technician to visit customer locations and accurately take measurements for customized bed and mattress requirements. This role is essential to ensuring proper product fit and enhancing customer satisfaction. Key Responsibilities: Visit customer premises as per scheduled appointments. Accurately measure bed frames, mattress spaces, and room dimensions using appropriate tools. Record all measurements clearly and relay them to the production or sales team. Explain the measurement process to customers and address any basic queries. Ensure professionalism and maintain company standards while interacting with customers. Share daily visit reports and updates with the internal team Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Location: Sakinaka, Mumbai (onsite) About Flo: Flo is one of India’s fastest growing D2C brands and one of the first to introduce the model in the sleep solutions space. What you'll get: · The opportunity to join a high growth company with room to explore · A super team of colleagues who are all excited to actually make a difference · You'll be working with senior/upper management directly so you'll be involved in core decisions What we expect you to do: Own end-to-end strategy, execution, and optimization of performance marketing campaigns across Google Ads, Meta Ads, marketplace and more. Manage budgets ranging from high-scale media spends to lean campaign allocations with equal efficiency. Collaborate across teams for campaign planning, goal-setting, and performance analysis. Build and maintain dashboards using Looker Studio, and GA4 for real-time reporting and insights. Identify growth opportunities and recommend automation workflows (Zapier, scripts, etc.) to improve campaign efficiency. Lead performance audits, conversion tracking setups, and cross-channel attribution modeling. Stay ahead of platform changes, industry trends, and AI-driven tools for continuous performance enhancement. What we expect from you? 4+ years of hands-on experience in Performance/Digital Marketing (agency or brand side). Proven track record of managing D2C performance campaigns for top, middle and bottom funnels. Manage budgets of <50L/month for running successful campaigns. Marketplace (amazon/flipkart), Quick commerce (zepto etc.) ads is a plus Job Type: Full-time Pay: ₹500,000.00 - ₹900,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Job Summary: We are looking for a detail-oriented Measurement Technician to visit customer locations and accurately take measurements for customized bed and mattress requirements. This role is essential to ensuring proper product fit and enhancing customer satisfaction. Key Responsibilities: Visit customer premises as per scheduled appointments. Accurately measure bed frames, mattress spaces, and room dimensions using appropriate tools. Record all measurements clearly and relay them to the production or sales team. Explain the measurement process to customers and address any basic queries. Ensure professionalism and maintain company standards while interacting with customers. Share daily visit reports and updates with the internal team Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Job Title: Admin Head Location: Saki Naka, Mumbai (Work From Office) Salary: ₹30,000 – ₹37,000 per month Company: Flo Sleep Solutions – Premium Mattress Brand Key Responsibilities Facilities & Asset Management Asset Maintenance: Ensure timely repair of office assets (computers, printers) within a 24-hour SLA. Oversee factory machinery repairs within a 6-working-hour SLA. Address issues like screen flickers promptly. Utilities Oversight: Resolve electricity, internet, and water issues within a 2-hour timeframe. Coordinate with service providers for swift issue resolution. Scrap & Facility Management: Ensure regular scrap pickup as per SOPs; follow up with vendors if delays exceed 2 days. Maintain facility tidiness and promptly address employee complaints regarding cleanliness. Government Liaison Regulatory Compliance: Manage relationships with government entities like BMC, MHADA, and police departments. Oversee licensing, trademarks, and patent-related documentation, ensuring timely renewals. Issue Resolution: Handle interactions with officials for matters like water pipeline breakdowns, ensuring timely resolutions. Stay updated on regulatory changes affecting operations. Qualifications 1-3 years of experience in facilities management and government liaison roles. Strong understanding of local regulatory requirements and compliance standards. Excellent communication and interpersonal skills. Proficiency in MS Office and facility management software. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹37,000.00 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): Can you join immediately? Language: Hindi (Preferred) English (Preferred) Work Location: In person

Job Title: Admin Head Location: Saki Naka, Mumbai (Work From Office) Salary: ₹30,000 – ₹37,000 per month Company: Flo Sleep Solutions – Premium Mattress Brand Key Responsibilities Facilities & Asset Management Asset Maintenance: Ensure timely repair of office assets (computers, printers) within a 24-hour SLA. Oversee factory machinery repairs within a 6-working-hour SLA. Address issues like screen flickers promptly. Utilities Oversight: Resolve electricity, internet, and water issues within a 2-hour timeframe. Coordinate with service providers for swift issue resolution. Scrap & Facility Management: Ensure regular scrap pickup as per SOPs; follow up with vendors if delays exceed 2 days. Maintain facility tidiness and promptly address employee complaints regarding cleanliness. Government Liaison Regulatory Compliance: Manage relationships with government entities like BMC, MHADA, and police departments. Oversee licensing, trademarks, and patent-related documentation, ensuring timely renewals. Issue Resolution: Handle interactions with officials for matters like water pipeline breakdowns, ensuring timely resolutions. Stay updated on regulatory changes affecting operations. Qualifications 1-3 years of experience in facilities management and government liaison roles. Strong understanding of local regulatory requirements and compliance standards. Excellent communication and interpersonal skills. Proficiency in MS Office and facility management software. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹37,000.00 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): Can you join immediately? Language: Hindi (Preferred) English (Preferred) Work Location: In person

Job Title: Customer Service Manager – Emails Location: Mumbai (Work from Office – Monday to Saturday) Budget: ₹35,000 – ₹40,000 per month Experience: 4-5 years in customer service (email and escalation handling preferred) Designation: CS Manager (Emails) Job Summary: We are looking for a proactive and detail-oriented Customer Service Manager – Emails to manage escalations efficiently and ensure high customer satisfaction. The ideal candidate should have strong communication skills, experience in handling customer escalations via email and calls, and the ability to meet defined service benchmarks. Key Responsibilities: 1. Escalation Management Ensure 95% of escalation emails are responded to within 24 hours. Maintain a structured follow-up system for pending or unresolved cases. Prioritize urgent queries and ensure timely redressal. 2. Escalation Call Line Availability Ensure over 90% of escalation calls are attended with hold times under 10 minutes. Coordinate with team members to maintain availability and response SLAs. Track and report on call response metrics weekly. 3. Customer Satisfaction (CSAT) Maintain an average CSAT score of 4.3 or above on escalated cases (emails/calls). Analyze feedback from escalated cases and share action points with the team. Implement corrective measures for any feedback falling below expectations. Requirements: Bachelor’s degree in any field. Minimum 2 years of experience in leading a customer service team and escalation handling (preferably in email support). Strong written communication and problem-solving skills. Familiarity with CRM tools and ticketing systems is a plus. Ability to work under pressure and manage multiple cases simultaneously. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person

Job Title: Senior HR Executive – Recruitment (with Blue Collar Hiring Experience) Location: Saki Naka Work Type: Work from Office (Monday to Saturday) Salary Range: ₹40,000 – ₹45,000 per month Experience Required: Minimum 5 years in recruitment (including blue-collar) Job Summary: We are looking for a skilled and experienced Senior HR Executive – Recruitment to manage end-to-end hiring across all levels, with a strong focus on blue-collar roles. The ideal candidate should have a well-rounded recruitment background, covering white-collar, mid-level, and field/blue-collar hiring, along with vendor management and strong coordination capabilities. Key Responsibilities: Manage the full recruitment life cycle for all functions – from sourcing to onboarding. Lead high-volume blue-collar hiring drives (e.g., delivery executives, warehouse staff, helpers, technicians, etc.). Hire for white-collar and mid-level roles across departments such as operations, admin, sales, HR, and customer service. Source candidates through job portals, social media, field recruitment, agencies, and employee referrals. Conduct initial screening, schedule interviews, and coordinate with functional heads. Build a strong candidate pipeline for urgent and recurring hiring needs. Coordinate and manage third-party vendors and negotiate hiring commercials. Maintain recruitment dashboards, reports, and documentation. Ensure timely closure of open positions and smooth onboarding of new hires. Requirements: Minimum 5 years of overall recruitment experience, with strong exposure to blue-collar hiring . Excellent sourcing and networking abilities. Strong communication and stakeholder management skills. Proficiency in MS Excel and HR reporting. Experience in fast-paced industries such as e-commerce, logistics, manufacturing, or facility management is preferred. Preferred Skills: Ability to handle multiple hiring mandates simultaneously. Fluent in Hindi and English; local language proficiency is a plus. Knowledge of labor laws and compliance related to blue-collar workforce is a bonus. Job Type: Full-time Pay: ₹35,000.00 - ₹44,000.00 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): Can you join immediately? Experience: Recruiting: 4 years (Preferred) Work Location: In person

Department: Administration Reporting To: Admin Manager / Office Supervisor Job Summary: We are looking for a reliable and responsible Office Boy to support the day-to-day operations of our office. The ideal candidate will handle general office duties including filing, running errands (such as going to the bank), and assisting with basic tasks in MS Excel. Key Responsibilities: Maintain physical filing system and ensure documents are properly organized and archived. Assist in creating and updating basic records in Excel (data entry, formatting, etc.). Visit banks, courier offices, or vendors for document submission or collection. Serve tea/coffee and manage pantry cleanliness when required. Support general housekeeping and ensure cleanliness in the office area. Assist various departments with administrative tasks as assigned. Requirements: Minimum 12th Pass or equivalent. Basic knowledge of MS Excel and file management. Familiarity with office routines and tasks. Honest, punctual, and dependable. Two-wheeler license (preferred, not mandatory). Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Food provided Paid time off Provident Fund Schedule: Day shift Work Location: In person

Job Summary: We are seeking a detail-oriented Junior Executive to manage accounts payable and receivable functions. The ideal candidate will have prior experience in handling financial transactions and a foundational knowledge of Microsoft Excel. Key Responsibilities: Process and record accounts payable and receivable transactions. Reconcile invoices and ensure timely payments and collections. Maintain accurate financial records and documentation. Assist in preparing financial reports and statements. Collaborate with internal departments to ensure financial accuracy. Qualifications: Bachelor's degree in Accounting, Finance, or related field. Freshers with tally experience will be considered. 1 years of experience in accounts payable and receivable roles. Proficiency in Microsoft Excel and familiarity with accounting software. Strong attention to detail and organizational skills. Effective communication and interpersonal abilities. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Application Question(s): Can you join immediately? Work Location: In person

Customer Support Executive (Chat Support) Location: Saki Naka, Mumbai Salary: ₹20,000 – ₹25,000/month Experience: Freshers welcome Interview: Walk-in on Thursday & Friday, 10:00 AM – 3:00 PM Role Overview: Join our team as a Customer Support Executive specializing in chat support. Engage with customers to address inquiries, resolve issues, and ensure a positive experience. Key Responsibilities: Respond promptly to customer queries via live chat. Provide accurate information and troubleshoot issues. Maintain detailed records of interactions. Collaborate with teams to resolve complex concerns.expertia.ai+4expertia.ai+4expertia.ai+4expertia.ai+2expertia.ai+2plasament.com+2 Qualifications: High school diploma or equivalent; bachelor's degree preferred. Strong written communication skills. Basic computer proficiency. Positive attitude and willingness to learn. Walk-in interviews are conducted at our Saki Naka office on Thursday and Friday between 10:00 AM and 3:00 PM. Please bring a copy of your resume and a valid ID proof. We look forward to meeting enthusiastic candidates ready to embark on a rewarding career in customer support. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 8104975739

Customer Support Executive– Walk-in Interview Location: Saki Naka, Mumbai Salary: ₹20,000 – ₹25,000/month Experience: Freshers welcome Interview: Walk-in on Thursday & Friday, 10:00 AM – 3:00 PM Address - Flo Mattress, 46 Saki Vihar Road, Saki Naka, Next to Excom house and SBI bank, Andheri East Role Overview: Join our team as a Customer Support Executive and gain hands-on experience in managing customer calls and messages. This role is ideal for individuals eager to start their career in customer service, providing assistance to customers and ensuring an outstanding experience with our products and services. Key Responsibilities: Handle inbound calls and messages, ensuring high-quality service and satisfaction. Resolve customer issues promptly and accurately, maintaining a positive and friendly attitude. Provide detailed information about products and services, guiding customers to make informed decisions. Assist in placing orders, processing returns, and tracking shipments to ensure a smooth experience. Accurately log all customer interactions, issues, and resolutions in the customer support system. Conduct follow-up calls to ensure customer issues are resolved and gather valuable feedback. Collaborate with other departments to resolve complex issues and continuously improve the customer experience. Stay informed about product knowledge, company policies, and industry trends to provide accurate support. Qualifications: Strong verbal and written communication skills. Ability to multitask and manage time effectively. Positive attitude and a strong desire to help others. Basic computer skills, including familiarity with Microsoft Office. Detail-oriented with excellent problem-solving We look forward to meeting enthusiastic candidates ready to embark on a rewarding career in customer support Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person

Customer Support Executive (Chat Support) Location: Saki Naka, Mumbai Salary: ₹20,000 – ₹25,000/month Experience: Freshers welcome Interview: Walk-in on Thursday & Friday, 10:00 AM – 3:00 PM Role Overview: Join our team as a Customer Support Executive specializing in chat support. Engage with customers to address inquiries, resolve issues, and ensure a positive experience. Key Responsibilities: Respond promptly to customer queries via live chat. Provide accurate information and troubleshoot issues. Maintain detailed records of interactions. Collaborate with teams to resolve complex concerns.expertia.ai+4expertia.ai+4expertia.ai+4expertia.ai+2expertia.ai+2plasament.com+2 Qualifications: High school diploma or equivalent; bachelor's degree preferred. Strong written communication skills. Basic computer proficiency. Positive attitude and willingness to learn. Walk-in interviews are conducted at our Saki Naka office on Thursday and Friday between 10:00 AM and 3:00 PM. Please bring a copy of your resume and a valid ID proof. We look forward to meeting enthusiastic candidates ready to embark on a rewarding career in customer support. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 8104975739

Customer Support Executive– Walk-in Interview Location: Saki Naka, Mumbai Salary: ₹20,000 – ₹25,000/month Experience: Freshers welcome Interview: Walk-in on Thursday & Friday, 10:00 AM – 3:00 PM Address - Flo Mattress, 46 Saki Vihar Road, Saki Naka, Next to Excom house and SBI bank, Andheri East Role Overview: Join our team as a Customer Support Executive and gain hands-on experience in managing customer calls and messages. This role is ideal for individuals eager to start their career in customer service, providing assistance to customers and ensuring an outstanding experience with our products and services. Key Responsibilities: Handle inbound calls and messages, ensuring high-quality service and satisfaction. Resolve customer issues promptly and accurately, maintaining a positive and friendly attitude. Provide detailed information about products and services, guiding customers to make informed decisions. Assist in placing orders, processing returns, and tracking shipments to ensure a smooth experience. Accurately log all customer interactions, issues, and resolutions in the customer support system. Conduct follow-up calls to ensure customer issues are resolved and gather valuable feedback. Collaborate with other departments to resolve complex issues and continuously improve the customer experience. Stay informed about product knowledge, company policies, and industry trends to provide accurate support. Qualifications: Strong verbal and written communication skills. Ability to multitask and manage time effectively. Positive attitude and a strong desire to help others. Basic computer skills, including familiarity with Microsoft Office. Detail-oriented with excellent problem-solving We look forward to meeting enthusiastic candidates ready to embark on a rewarding career in customer support Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person

Customer Support Executive– Walk-in Interview Location: Saki Naka, Mumbai Salary: ₹20,000 – ₹25,000/month Experience: Freshers welcome Interview: Walk-in on Thursday & Friday, 10:00 AM – 3:00 PM Address - Flo Mattress, 46 Saki Vihar Road, Saki Naka, Next to Excom house and SBI bank, Andheri East Role Overview: Join our team as a Customer Support Executive and gain hands-on experience in managing customer calls and messages. This role is ideal for individuals eager to start their career in customer service, providing assistance to customers and ensuring an outstanding experience with our products and services. Key Responsibilities: Handle inbound calls and messages, ensuring high-quality service and satisfaction. Resolve customer issues promptly and accurately, maintaining a positive and friendly attitude. Provide detailed information about products and services, guiding customers to make informed decisions. Assist in placing orders, processing returns, and tracking shipments to ensure a smooth experience. Accurately log all customer interactions, issues, and resolutions in the customer support system. Conduct follow-up calls to ensure customer issues are resolved and gather valuable feedback. Collaborate with other departments to resolve complex issues and continuously improve the customer experience. Stay informed about product knowledge, company policies, and industry trends to provide accurate support. Qualifications: Strong verbal and written communication skills. Ability to multitask and manage time effectively. Positive attitude and a strong desire to help others. Basic computer skills, including familiarity with Microsoft Office. Detail-oriented with excellent problem-solving We look forward to meeting enthusiastic candidates ready to embark on a rewarding career in customer support Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person