Job Title: IT Support / IT Administrator (College) Department: Information Technology Reports To: Director / HR & Senior IT Manager Job Purpose: To ensure smooth functioning of all IT-related systems, including hardware, software, networking, and digital learning platforms, while providing timely support to staff and students for academic and administrative needs. Key Responsibilities: 1. IT Infrastructure Management Install, configure, and maintain desktops, laptops, printers, projectors, and other IT equipment. Manage college servers, Wi-Fi networks, firewalls, and LAN/WAN connections. Monitor system performance and troubleshoot issues promptly. 2. User Support & Troubleshooting Provide technical support to faculty, staff, and students for hardware/software issues. Assist in setting up online classes, smart classrooms, and digital learning tools. Train staff on using basic IT systems and applications. 3. Software & Applications Maintain and update college management systems (ERP, attendance, exam, library, etc.). Install and update licensed software and ensure compliance with IT policies. Support online examination systems and e-learning platforms. 4. Data & Security Ensure regular data backups and recovery systems. Implement and monitor cybersecurity measures (antivirus, firewall, access control). Protect student/staff data and maintain confidentiality. 5. Website & Communication Update and maintain the college website and portals. Support email systems, notice boards, and communication platforms. Assist in managing social media accounts if required. 6. Coordination & Reporting Liaise with vendors for IT procurement, AMC (Annual Maintenance Contracts), and repairs. Maintain IT inventory records. Report IT infrastructure status to management periodically. Required Qualifications & Skills: Bachelor’s degree / Diploma in IT, Computer Science, or related field. Strong knowledge of networking, Windows/Linux OS, and basic server management. Experience in troubleshooting hardware, software, and networking issues. Familiarity with ERP systems, e-learning platforms, and online exam tools. Good communication skills and problem-solving ability. Job Type: Full-time Pay: From ₹20,000.00 per month
Job Title: IT Support / IT Administrator (College) Department: Information Technology Reports To: Director / HR & Senior IT Manager Job Purpose: To ensure smooth functioning of all IT-related systems, including hardware, software, networking, and digital learning platforms, while providing timely support to staff and students for academic and administrative needs. Key Responsibilities: 1. IT Infrastructure Management Install, configure, and maintain desktops, laptops, printers, projectors, and other IT equipment. Manage college servers, Wi-Fi networks, firewalls, and LAN/WAN connections. Monitor system performance and troubleshoot issues promptly. 2. User Support & Troubleshooting Provide technical support to faculty, staff, and students for hardware/software issues. Assist in setting up online classes, smart classrooms, and digital learning tools. Train staff on using basic IT systems and applications. 3. Software & Applications Maintain and update college management systems (ERP, attendance, exam, library, etc.). Install and update licensed software and ensure compliance with IT policies. Support online examination systems and e-learning platforms. 4. Data & Security Ensure regular data backups and recovery systems. Implement and monitor cybersecurity measures (antivirus, firewall, access control). Protect student/staff data and maintain confidentiality. 5. Website & Communication Update and maintain the college website and portals. Support email systems, notice boards, and communication platforms. Assist in managing social media accounts if required. 6. Coordination & Reporting Liaise with vendors for IT procurement, AMC (Annual Maintenance Contracts), and repairs. Maintain IT inventory records. Report IT infrastructure status to management periodically. Required Qualifications & Skills: Bachelor’s degree / Diploma in IT, Computer Science, or related field. Strong knowledge of networking, Windows/Linux OS, and basic server management. Experience in troubleshooting hardware, software, and networking issues. Familiarity with ERP systems, e-learning platforms, and online exam tools. Good communication skills and problem-solving ability. Job Type: Full-time Pay: From ₹20,000.00 per month
Location: Coimbatore, Tamil Nadu Compensation: Competitive salary with attractive performance incentives Employment Type: Full-time About Firebird Institute of Research in Management Firebird Institute of Research in Management is a leading B-School offering the AICTE-approved PGDM Program and an International MBA in collaboration with Multimedia University, Malaysia. With a strong industry interface and focus on experiential learning, Firebird is shaping future-ready managers and leaders. Position Overview We are looking for enthusiastic and persuasive Telecallers (Admissions) to join our admissions team. The role involves reaching out to prospective students, providing information about the PGDM program, handling queries, and assisting in the conversion of leads into admissions. Key Responsibilities · Make outbound calls to prospective students and parents to promote Firebird’s PGDM Program. · Counsel students regarding program details, eligibility, specializations, career prospects, and admission procedures. · Follow up on leads generated through marketing campaigns, events, and referrals. · Maintain accurate records of calls, responses, and lead status in the CRM system. · Coordinate with the admissions team to schedule counseling sessions, campus visits, and interviews. · Achieve daily/weekly/monthly call targets and contribute to overall admission goals. · Handle inbound queries from students and provide prompt, professional responses. · Build rapport with prospective students to ensure a positive admission experience. Qualifications & Skills · Graduate in any discipline (freshers or experienced candidates are welcome). · Prior experience in telecalling, counseling, or sales (preferably in education) is an added advantage. · Excellent communication skills in English, Tamil, and Hindi (multilingual preferred). · Strong persuasive ability, listening skills, and student-centric approach. · Ability to work with targets and handle high call volumes. · Basic computer knowledge and familiarity with MS Office / CRM tools. Why Join Firebird? · Be part of a leading B-School admissions team. · Attractive salary + incentives for conversions. · Training and career growth opportunities within the admissions and marketing teams. · Professional, collaborative, and student-focused work environment. How to Apply / Get Connected Interested candidates may send their resume with contact details to: HR Department – [email protected] | +91 93634 96148 Director, Firebird Institute – [email protected] Job Type: Full-time Pay: From ₹12,000.00 per month Work Location: In person
Location: Coimbatore, Tamil Nadu Compensation: Competitive salary with attractive performance incentives Employment Type: Full-time About Firebird Institute of Research in Management Firebird Institute of Research in Management is a leading B-School offering the AICTE-approved PGDM Program and an International MBA in collaboration with Multimedia University, Malaysia. With a strong industry interface and focus on experiential learning, Firebird is shaping future-ready managers and leaders. Position Overview We are looking for enthusiastic and persuasive Telecallers (Admissions) to join our admissions team. The role involves reaching out to prospective students, providing information about the PGDM program, handling queries, and assisting in the conversion of leads into admissions. Key Responsibilities · Make outbound calls to prospective students and parents to promote Firebird’s PGDM Program. · Counsel students regarding program details, eligibility, specializations, career prospects, and admission procedures. · Follow up on leads generated through marketing campaigns, events, and referrals. · Maintain accurate records of calls, responses, and lead status in the CRM system. · Coordinate with the admissions team to schedule counseling sessions, campus visits, and interviews. · Achieve daily/weekly/monthly call targets and contribute to overall admission goals. · Handle inbound queries from students and provide prompt, professional responses. · Build rapport with prospective students to ensure a positive admission experience. Qualifications & Skills · Graduate in any discipline (freshers or experienced candidates are welcome). · Prior experience in telecalling, counseling, or sales (preferably in education) is an added advantage. · Excellent communication skills in English, Tamil, and Hindi (multilingual preferred). · Strong persuasive ability, listening skills, and student-centric approach. · Ability to work with targets and handle high call volumes. · Basic computer knowledge and familiarity with MS Office / CRM tools. Why Join Firebird? · Be part of a leading B-School admissions team. · Attractive salary + incentives for conversions. · Training and career growth opportunities within the admissions and marketing teams. · Professional, collaborative, and student-focused work environment. How to Apply / Get Connected Interested candidates may send their resume with contact details to: HR Department – hr@firebird.ac.in | +91 93634 96148 Director, Firebird Institute – director@firebird.ac.in Job Type: Full-time Pay: From ₹12,000.00 per month Work Location: In person
As an IT Support / IT Administrator at our college, you will play a crucial role in ensuring the smooth functioning of all IT-related systems. Your responsibilities will include managing hardware, software, networking, and digital learning platforms while providing timely support to both staff and students for their academic and administrative needs. You will be responsible for managing IT infrastructure, including installing, configuring, and maintaining desktops, laptops, printers, projectors, and other equipment. Additionally, you will oversee college servers, Wi-Fi networks, firewalls, and LAN/WAN connections, monitor system performance, and troubleshoot any issues promptly. Another key aspect of your role will involve providing user support and troubleshooting for faculty, staff, and students. This includes assisting in setting up online classes, smart classrooms, and digital learning tools, as well as training staff on using basic IT systems and applications. You will also be responsible for maintaining and updating college management systems, installing and updating licensed software, supporting online examination systems and e-learning platforms, ensuring regular data backups and recovery systems, implementing cybersecurity measures, and protecting student/staff data while maintaining confidentiality. Additionally, you will be involved in updating and maintaining the college website and portals, supporting email systems, notice boards, and communication platforms, and assisting in managing social media accounts if required. As part of your role, you will need to liaise with vendors for IT procurement, AMC (Annual Maintenance Contracts), and repairs, maintain IT inventory records, and report IT infrastructure status to management periodically. To be successful in this role, you should have a Bachelor's degree or Diploma in IT, Computer Science, or a related field, strong knowledge of networking, Windows/Linux OS, and basic server management, experience in troubleshooting hardware, software, and networking issues, familiarity with ERP systems, e-learning platforms, and online exam tools, good communication skills, and problem-solving ability. This is a full-time position that offers the opportunity to make a meaningful impact on the college's IT operations and support both staff and students in their academic and administrative endeavors.,
Job Description – Telecallers (Admissions) Location: Coimbatore, Tamil Nadu Institution: Firebird Institute of Research in Management Compensation: Competitive salary with attractive performance incentives Employment Type: Full-time About Firebird Institute of Research in Management Firebird Institute of Research in Management is a leading B-School offering the AICTE-approved PGDM Program and an International MBA in collaboration with Multimedia University, Malaysia . With a strong industry interface and focus on experiential learning, Firebird is shaping future-ready managers and leaders. Position Overview We are looking for enthusiastic and persuasive Telecallers (Admissions) to join our admissions team. The role involves reaching out to prospective students, providing information about the PGDM program, handling queries, and assisting in the conversion of leads into admissions. Key Responsibilities Make outbound calls to prospective students and parents to promote Firebird’s PGDM Program . Counsel students regarding program details, eligibility, specializations, career prospects, and admission procedures. Follow up on leads generated through marketing campaigns, events, and referrals. Maintain accurate records of calls, responses, and lead status in the CRM system. Coordinate with the admissions team to schedule counseling sessions, campus visits, and interviews. Achieve daily/weekly/monthly call targets and contribute to overall admission goals. Handle inbound queries from students and provide prompt, professional responses. Build rapport with prospective students to ensure a positive admission experience. Qualifications & Skills Graduate in any discipline (freshers or experienced candidates are welcome). Prior experience in telecalling, counseling, or sales (preferably in education) is an added advantage. Excellent communication skills in English, Tamil, and Hindi (multilingual preferred). Strong persuasive ability, listening skills, and student-centric approach. Ability to work with targets and handle high call volumes. Basic computer knowledge and familiarity with MS Office / CRM tools. Why Join Firebird? Be part of a leading B-School admissions team . Attractive salary + incentives for conversions . Training and career growth opportunities within the admissions and marketing teams. Professional, collaborative, and student-focused work environment. How to Apply / Get Connected Interested candidates may send their resume with contact details to: HR Department – hr@firebird.ac.in | +91 93634 96148 Director, Firebird Institute – director@firebird.ac.in | +91 99009 36467 Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Work Location: In person
Job Description : Location: Coimbatore, Tamil Nadu Institution: Firebird Institute of Research in Management Compensation: Best in the Industry + Performance-linked Incentives Employment Type: Full-time, Senior Leadership Role About Firebird Institute of Research in Management Firebird Institute of Research in Management is one of India’s premier B-Schools, offering an AICTE-approved PGDM Program and an International MBA in collaboration with Multimedia University, Malaysia . With strong industry connect, global partnerships, and emphasis on experiential learning, Firebird is committed to nurturing future-ready leaders. Position Overview The Senior Manager (Admissions) will head the admissions vertical, directly reporting to the Director. This role demands a strategic and hands-on leader who can guide and monitor the Team Leaders and Telecallers , design and execute admission strategies, and ensure maximum conversions. The candidate will be the admission captain – building the roadmap, motivating the team, and delivering successful intake for the PGDM program. Key ResponsibilitiesLeadership & Team Management Lead, mentor, and supervise Team Leaders and Telecallers across the admissions function. Set daily, weekly, and monthly performance goals for the admissions team. Conduct regular training, performance reviews, and motivation sessions for team members. Ensure smooth communication between marketing, counseling, and admissions teams. Admissions Strategy & Execution Develop and execute the annual admissions plan aligned with institutional goals. Monitor lead generation activities from various channels (digital, offline, events, referrals). Track lead conversion ratios, ensuring targets are met or exceeded. Manage end-to-end student admission journey: inquiry → counseling → follow-up → enrollment. Create strong student engagement strategies (counseling sessions, open house, webinars, campus tours). Collaboration & Reporting Work closely with the Digital Marketing Head to optimize campaigns for admissions. Collaborate with academic teams for effective counseling on specializations and career prospects. Submit regular reports on leads, follow-ups, conversions, and ROI of admission drives. Recommend data-driven improvements in the admission funnel. Qualifications & Skills Postgraduate in Management, Marketing, HR, or related field (MBA/PGDM preferred). Minimum 8–12 years of experience in admissions/education management, with at least 3 years in a leadership role. Proven track record in student recruitment and admissions strategy . Strong leadership, motivational, and team-handling skills. Excellent communication and interpersonal skills. Tech-savvy, familiar with CRM/ERP platforms for admissions. Multilingual ability (English, Tamil, Hindi; other languages an advantage). Why Join Firebird? Lead the flagship PGDM admissions team at one of India’s most dynamic B-Schools. Attractive salary package + incentives for achieving admission milestones. High-visibility leadership role with direct reporting to Director. Career growth opportunities within Firebird’s expanding education ecosystem. How to Apply / Get Connected Send your resume with contact details to: HR Department – hr@firebird.ac.in | +91 93634 96148 Director, Firebird Institute – director@firebird.ac.in | +91 99009 36467 Job Type: Full-time Pay: From ₹50,000.00 per month Work Location: In person
Job Description – Team Leaders (Admissions) for PGDM Program Location: Coimbatore, Tamil Nadu Institution: Firebird Institute of Research in Management Compensation: Attractive package with performance-linked incentives Employment Type: Full-time About Firebird Institute of Research in Management Firebird Institute of Research in Management is a premier B-School offering the AICTE-approved PGDM Program and an International MBA in collaboration with Multimedia University, Malaysia . With a strong track record of academic excellence and industry integration, Firebird is dedicated to developing future-ready management leaders. Position Overview We are seeking energetic and goal-oriented Team Leaders (Admissions) to drive the admissions strategy for our flagship PGDM Program . The Team Leaders will lead a team of admission executives, manage the end-to-end student recruitment cycle, and ensure achievement of admission targets through innovative outreach, counseling, and relationship-building with stakeholders. Key Responsibilities Leadership & Team Management Lead and mentor a team of admission counselors/executives. Monitor team performance and ensure achievement of admission targets. Conduct regular training to enhance team’s counseling, communication, and conversion skills. Admissions & Student Engagement Manage the complete admission cycle from lead generation to student enrollment. Guide prospective students and parents about Firebird’s PGDM Program, specialization options, career outcomes, and admission procedures. Conduct counseling sessions, campus visits, webinars, and outreach activities. Outreach & Relationship Building Establish and maintain relationships with colleges, coaching centers, corporates, and career counselors to create a steady pipeline of students. Represent Firebird at education fairs, seminars, and admission drives across regions. Liaise with corporate and academic partners for branding and admissions collaboration. Marketing & Digital Coordination Work with the digital marketing team to design campaigns targeting prospective students. Utilize CRM and analytics tools to track leads, applications, and conversions. Provide inputs to marketing on effective communication strategies for student recruitment. Reporting & Strategy Prepare regular reports on lead generation, conversion rates, and admission progress. Provide strategic insights to senior management for improving the admissions process. Ensure compliance with AICTE and institute admission guidelines. Qualifications & Experience Graduate / Postgraduate degree in Management, Marketing, or related fields. 4–7 years of experience in admissions, student recruitment, counseling, or sales leadership (preferably in higher education). Strong communication, counseling, and people management skills. Proven track record of meeting or exceeding student recruitment/admission targets . Willingness to travel extensively for outreach and recruitment campaigns. Why Join Firebird? Opportunity to be part of a fast-growing premier B-School . Attractive salary package with performance-based incentives . A dynamic work environment with professional growth and leadership opportunities. Direct impact on shaping careers of future managers and leaders. How to Apply / Get Connected Interested candidates may send their resume with relevant experience details to: HR Department – hr@firebird.ac.in | +91 93634 96148 Director, Firebird Institute – director@firebird.ac.in | +91 99009 36467 Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person
Job Description – Head of Digital Marketing Location: Coimbatore, Tamil Nadu Institution: Firebird Institute of Research in Management (with group companies in healthcare and food products) Compensation: Best in the industry (commensurate with experience and expertise) Employment Type: Full-time, Leadership Role About Firebird Institute of Research in Management Firebird Institute of Research in Management is a premier B-School committed to developing industry-ready leaders through innovative teaching, cutting-edge research, and industry collaborations. We nurture a vibrant ecosystem that blends global perspectives with local relevance in business education. The institute is part of a diverse business group with interests in management education, healthcare, and food products , offering the Head of Digital Marketing a unique opportunity to drive integrated brand and business growth. Position Overview We are seeking a visionary and result-driven Head of Digital Marketing to lead and execute our digital presence strategy. While the primary focus will be on enhancing Firebird’s visibility as a premier management institute, the role will also extend to managing digital strategies for our associate organizations in hospital services and food products . This is an exciting leadership opportunity for a candidate who can scale brands across multiple domains, blending education, healthcare, and FMCG marketing expertise. Key ResponsibilitiesStrategic Leadership Develop and implement a comprehensive digital marketing strategy aligned with the institute’s and group’s brand objectives. Position Firebird as a top-choice B-School in India and beyond, while also building strong digital visibility for the hospital and food product divisions . Lead a digital-first transformation across all marketing channels. Brand & Content Management Strengthen brand identity across education, healthcare, and food product verticals . Create and manage digital content strategies that highlight thought leadership in education, trust in healthcare, and quality in food products. Collaborate with academic, medical, and product teams to deliver impactful brand storytelling. Performance & Growth Marketing Design and execute admissions campaigns for Firebird, patient outreach campaigns for the hospital, and sales-driven campaigns for food products. Lead SEO/SEM, paid media, analytics, CRM, and automation across business units. Monitor ROI through KPIs such as lead generation, conversion, brand recall, and sales growth. Technology & Innovation Implement MarTech tools, AI-driven insights, and customer-focused innovations across sectors. Explore telehealth/digital healthcare solutions for the hospital and e-commerce/quick commerce platforms for food products. Leadership & Collaboration Build and lead a centralized digital marketing team serving all divisions. Work closely with directors, admissions, medical professionals, and product managers to align campaigns with business priorities. Manage digital agencies and partnerships across industries. Qualifications & Experience Master’s degree in Marketing / Digital Marketing / Business Administration or related field. 10+ years of leadership experience in digital marketing across diverse industries (education, healthcare, FMCG, or related). Demonstrated success in multi-sector brand management and measurable business growth. Strong expertise in SEO, SEM, content strategy, analytics, and omni-channel marketing . Ability to balance multiple brands with creativity, strategy, and business acumen. Why Join Firebird & Group Companies? Industry-best compensation package with performance-linked incentives. Rare opportunity to spearhead digital marketing across three industries – education, healthcare, and food products . Work in an environment that values innovation, autonomy, and leadership impact . Access to cross-sector exposure, international networks, and industry collaborations. How to Apply / Get Connected Interested candidates may send their resume, portfolio, and a brief digital strategy proposal to: HR Department – hr@firebird.ac.in | +91 93634 96148 Director, Firebird Institute – director@firebird.ac.in | +91 99009 36467 Job Type: Full-time Pay: From ₹80,000.00 per month Work Location: In person
Job Description – Stores Executive - Kitchen The Stores Executive for a kitchen is responsible for managing the daily operations of the central store, including the receipt, storage, and issuance of raw materials, packaging items, and kitchen supplies. The role ensures proper stock control, freshness of perishable items, and smooth coordination with the procurement and kitchen teams to support uninterrupted kitchen operations. Key Responsibilities Inventory & Stock Control Maintain accurate records of raw materials, semi-processed items, packaging, and consumables. Monitor stock levels and ensure timely replenishment of fast-moving items. Conduct daily/weekly stock audits and reconcile discrepancies. Procurement & Coordination Coordinate with Purchase Executive and vendors for material requirements. Check quality, weight, and expiry date of received goods before stocking. Liaise with kitchen staff to ensure timely issue of ingredients and supplies. Store Operations Ensure proper storage conditions (cold storage, dry storage, etc.) to maintain food quality. Organize materials for easy access and reduce wastage. Monitor shelf-life of raw materials and avoid pilferage. Documentation & Reporting Maintain stock registers, GRNs, issue slips, and daily consumption reports. Prepare MIS reports on usage, wastage, and stock variance. Support finance and audit teams with accurate documentation. Skills & Competencies Knowledge of food storage standards, hygiene, and safety norms (FSSAI compliance). Familiarity with kitchen operations and supply chain management. Proficiency in MS Excel / Inventory software (POS/ERP preferred). Strong organizational skills and attention to detail. Ability to work in a fast-paced, high-demand kitchen environment. Qualifications Graduate / Diploma in Supply Chain, Hotel Management, or related field. 2–4 years of experience in store/inventory management (food industry preferred). Knowledge of perishable stock handling and vendor management. Job Type: Full-time Pay: From ₹16,000.00 per month Benefits: Flexible schedule Food provided Health insurance Provident Fund Work Location: In person
Job Summary: We are seeking a dedicated and experienced Kitchen Manager to oversee the daily operations of our kitchen. The Kitchen Manager will be responsible for supervising staff, ensuring food quality and safety standards, maintaining inventory, and creating a smooth workflow to deliver excellent service. The role requires strong leadership, organizational skills, and the ability to work in a fast-paced environment. Key Responsibilities: Manage day-to-day kitchen operations, ensuring efficiency and high standards. Supervise, train, and schedule kitchen staff, promoting teamwork and discipline. Monitor food preparation to maintain taste, consistency, and presentation standards. Ensure compliance with food safety, hygiene, and sanitation regulations. Maintain stock levels by ordering ingredients and supplies, controlling wastage, and tracking inventory. Collaborate with chefs to plan menus, introduce new dishes, and control food costs. Monitor kitchen equipment, ensuring proper maintenance and timely repairs. Manage budgets, cost control, and reduce unnecessary expenses. Handle staff performance, resolve conflicts, and conduct evaluations. Work closely with management to meet customer expectations and operational goals. Qualifications & Skills: Proven experience as a Kitchen Manager, Head Chef, or in a supervisory kitchen role. Strong leadership and team management skills. Excellent knowledge of food safety regulations and kitchen best practices. Ability to work under pressure in a fast-paced environment. Good organizational, time management, and problem-solving skills. Flexibility to work evenings, weekends, and holidays as required. Diploma/Degree in Hotel Management, Culinary Arts, or relevant field (preferred). Work Environment: Fast-paced kitchen environment. Requires standing for long periods and handling kitchen equipment. Interaction with staff, suppliers, and occasionally customers. Job Type: Full-time Pay: From ₹28,000.00 per month Benefits: Provident Fund Work Location: In person
Job Summary: We are looking for a Customer Relationship Officer to manage and enhance interactions with students kitchen. The CRO will handle queries, coordinate with delivery platforms, resolve complaints, and ensure a smooth and satisfying student experience. This role requires excellent communication, problem-solving skills, and the ability to work in a fast-paced food service environment. Key Responsibilities: Act as the first point of contact for customers through calls, chats ,emails & in person. Resolve Student complaints quickly and professionally, ensuring satisfaction. Coordinate with kitchen staff, dispatchers to ensure timely and accurate order fulfillment. Maintain records and update feedback logs for service improvement. Prepare daily/weekly reports on customer feedback, complaints, and resolutions. Suggest ideas to improve student satisfaction and retention. Qualifications & Skills: Graduate in Hospitality, Business Administration, or a related field (preferred). Experience in customer service, food delivery support, or hospitality sector (preferred in cloud kitchen/restaurant setup). Strong communication and interpersonal skills. Problem-solving and conflict-resolution abilities. Ability to multitask and perform under pressure. Basic computer and MS Office skills. Work Environment: Requires flexibility to work in shifts, weekends, and peak hours. Job Type: Full-time Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
Job Summary: We are looking for a Customer Relationship Officer to manage and enhance interactions with students kitchen. The CRO will handle queries, coordinate with delivery platforms, resolve complaints, and ensure a smooth and satisfying student experience. This role requires excellent communication, problem-solving skills, and the ability to work in a fast-paced food service environment. Key Responsibilities: Act as the first point of contact for customers through calls, chats ,emails & in person. Resolve Student complaints quickly and professionally, ensuring satisfaction. Coordinate with kitchen staff, dispatchers to ensure timely and accurate order fulfillment. Maintain records and update feedback logs for service improvement. Prepare daily/weekly reports on customer feedback, complaints, and resolutions. Suggest ideas to improve student satisfaction and retention. Qualifications & Skills: Graduate in Hospitality, Business Administration, or a related field (preferred). Experience in customer service, food delivery support, or hospitality sector (preferred in cloud kitchen/restaurant setup). Strong communication and interpersonal skills. Problem-solving and conflict-resolution abilities. Ability to multitask and perform under pressure. Basic computer and MS Office skills. Work Environment: Requires flexibility to work in shifts, weekends, and peak hours. Job Type: Full-time Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
Job Summary: We are seeking a dedicated and experienced Kitchen Manager to oversee the daily operations of our kitchen. The Kitchen Manager will be responsible for supervising staff, ensuring food quality and safety standards, maintaining inventory, and creating a smooth workflow to deliver excellent service. The role requires strong leadership, organizational skills, and the ability to work in a fast-paced environment. Key Responsibilities: Manage day-to-day kitchen operations, ensuring efficiency and high standards. Supervise, train, and schedule kitchen staff, promoting teamwork and discipline. Monitor food preparation to maintain taste, consistency, and presentation standards. Ensure compliance with food safety, hygiene, and sanitation regulations. Maintain stock levels by ordering ingredients and supplies, controlling wastage, and tracking inventory. Collaborate with chefs to plan menus, introduce new dishes, and control food costs. Monitor kitchen equipment, ensuring proper maintenance and timely repairs. Manage budgets, cost control, and reduce unnecessary expenses. Handle staff performance, resolve conflicts, and conduct evaluations. Work closely with management to meet customer expectations and operational goals. Qualifications & Skills: Proven experience as a Kitchen Manager, Head Chef, or in a supervisory kitchen role. Strong leadership and team management skills. Excellent knowledge of food safety regulations and kitchen best practices. Ability to work under pressure in a fast-paced environment. Good organizational, time management, and problem-solving skills. Flexibility to work evenings, weekends, and holidays as required. Diploma/Degree in Hotel Management, Culinary Arts, or relevant field (preferred). Work Environment: Fast-paced kitchen environment. Requires standing for long periods and handling kitchen equipment. Interaction with staff, suppliers, and occasionally customers. Job Type: Full-time Pay: From ₹28,000.00 per month Benefits: Provident Fund Work Location: In person
Job Summary: The Transport Supervisor is responsible for managing and supervising the college transport department. The role involves ensuring the safe, punctual, and efficient movement of students and staff, maintaining the fleet of college buses, coordinating drivers and support staff, and ensuring compliance with all statutory and safety regulations. Key Responsibilities: Supervise and coordinate the daily operations of the college transport system. Prepare and manage bus schedules, routes, and timings for students and staff. Ensure punctual pick-up and drop-off services. Monitor drivers and bus assistants to ensure discipline, safety, and courteous behavior. Maintain records of bus usage, fuel consumption, and maintenance schedules. Ensure all college buses are well-maintained, roadworthy, and meet statutory requirements (insurance, permits, fitness certificates, pollution certificates, etc.). Handle complaints and queries from students, staff, and parents regarding transport services. Manage emergency situations such as bus breakdowns, delays, or accidents. Coordinate with external agencies (RTO, insurance, service stations, etc.) as required. Maintain cost control on fuel, maintenance, and other operational expenses. Ensure compliance with safety standards, traffic rules, and child protection policies. Train and guide drivers and bus staff on safety procedures and college rules. Qualifications & Skills: Bachelor’s degree/diploma in Transport Management/Logistics/Administration or relevant field (preferred). Prior experience in transport/fleet supervision, preferably in an educational institution. Strong knowledge of RTO rules, safety norms, and vehicle maintenance. Good leadership, organizational, and communication skills. Ability to handle emergencies and problem-solving under pressure. Basic computer knowledge (MS Office, scheduling tools). Requires flexibility in working hours, including early mornings and evenings. Job Type: Full-time Pay: From ₹18,000.00 per month
Job Title: Security Guard Location: Firebird Institue of Research in Management Reports To: HR / Director Job Purpose To ensure the safety and security of students, staff, visitors, and college property by monitoring campus activities, controlling access, and responding promptly to incidents or emergencies. Key Responsibilities Monitor entry and exit points of the college and maintain visitor records. Patrol campus premises to ensure safety of buildings, classrooms, hostels, labs, and common areas. Prevent unauthorized entry and maintain discipline in the campus. Assist in managing student movement during opening, closing, and special events. Respond to alarms, disturbances, or emergencies (fire, medical, or security-related). Coordinate with local police/fire authorities when required. Enforce college security policies and report violations to the management. Ensure proper functioning of CCTV, fire extinguishers, and safety systems. Maintain daily security logs and incident reports. Provide guidance to students, staff, and visitors when needed. Skills & Competencies Strong observation and communication skills. Ability to handle emergencies calmly and effectively. Knowledge of basic first aid and fire safety procedures. Discipline, integrity, and physical fitness. Basic record-keeping and reporting skills. Qualifications Minimum: 10th/12th pass (depending on institution norms). Experience in security services (preferably in educational institutions) is an advantage. Ex-servicemen / trained security personnel preferred. Work Conditions Rotational shifts (morning/evening/night). Outdoor and indoor campus coverage. Extended hours during college events/exams if required. Job Type: Full-time Pay: From ₹12,000.00 per month Work Location: In person
Position: Performance Marketer Location: Coimbatore (On-site) Experience: 2–5 years (Education, Healthcare, E-commerce, or Fashion industry experience preferred) Employment Type: Full-time About the Role We are looking for a highly skilled Performance Marketer to plan, execute, and optimize paid marketing campaigns across multiple industries — Education (Firebird Institute), Healthcare (Vedanayagam Hospital), Food E-commerce, and Fashion Clothing. The candidate should be data-driven, creative, and experienced in running ads across Meta Ads, Google Ads, YouTube, LinkedIn, and other relevant platforms. Key Responsibilities Plan, create, and manage paid ad campaigns across Google, Meta (Facebook/Instagram), LinkedIn, YouTube, and other emerging platforms. Optimize campaigns for lead generation, conversions, ROAS, and CPL across different business models (Education, Healthcare, E-commerce, Fashion). Conduct A/B testing, audience segmentation, and creative testing to improve performance. Monitor analytics dashboards and deliver performance reports with insights and recommendations. Collaborate with design/content teams to create effective ad copies, creatives, and landing pages. Stay updated on digital marketing trends, ad policies, and platform algorithm updates. Manage ad budgets efficiently to maximize ROI. ⸻ Key Skills & Competencies Strong knowledge of Google Ads (Search, Display, YouTube), Meta Ads, LinkedIn Ads, and e-commerce ad platforms. Hands-on experience in performance marketing tools (Google Analytics, Tag Manager, Looker Studio, etc.). Strong understanding of conversion funnels, pixel tracking, and remarketing. Ability to manage multi-industry campaigns with unique objectives (leads, sales, awareness). Data-driven mindset with strong analytical skills. Creative problem-solving and optimization skills. Qualifications Bachelor’s or Master’s degree in Marketing, Business, or related field. 2–5 years of proven experience in performance marketing with measurable results. Certification in Google Ads, Meta Blueprint, or other ad platforms is a plus. What We Offer Opportunity to work across diverse industries (Education, Healthcare, Food, Fashion). Exposure to running high-budget campaigns and advanced performance strategies. Collaborative work environment with growth opportunities. Competitive salary. Job Type: Full-time Pay: From ₹30,000.00 per month
As a Transport Supervisor, your role involves managing and supervising the college transport department to ensure safe, punctual, and efficient movement of students and staff. Your responsibilities will include: - Supervising and coordinating the daily operations of the college transport system. - Preparing and managing bus schedules, routes, and timings for students and staff. - Ensuring punctual pick-up and drop-off services. - Monitoring drivers and bus assistants to ensure discipline, safety, and courteous behavior. - Maintaining records of bus usage, fuel consumption, and maintenance schedules. - Ensuring all college buses are well-maintained, roadworthy, and meet statutory requirements (insurance, permits, fitness certificates, pollution certificates, etc.). - Handling complaints and queries from students, staff, and parents regarding transport services. - Managing emergency situations such as bus breakdowns, delays, or accidents. - Coordinating with external agencies (RTO, insurance, service stations, etc.) as required. - Maintaining cost control on fuel, maintenance, and other operational expenses. - Ensuring compliance with safety standards, traffic rules, and child protection policies. - Training and guiding drivers and bus staff on safety procedures and college rules. Qualifications & Skills required for this role include: - Bachelors degree/diploma in Transport Management/Logistics/Administration or relevant field (preferred). - Prior experience in transport/fleet supervision, preferably in an educational institution. - Strong knowledge of RTO rules, safety norms, and vehicle maintenance. - Good leadership, organizational, and communication skills. - Ability to handle emergencies and problem-solving under pressure. - Basic computer knowledge (MS Office, scheduling tools). - Requires flexibility in working hours, including early mornings and evenings.,
Job Description: Department: Relevant Department (e.g., Marketing, Finance, HR, Operations, Business Analytics, Fintech, Digital Marketing etc.) Reporting to: Dean of Academics Job Summary: The Faculty members at Firebird Institute of Research in Management will play a crucial role in delivering high-quality education and ensuring students achieve exceptional academic outcomes. The role involves developing and curating course content aligned with NBA accreditation standards, utilizing digital tools and smart boards for teaching, mentoring students, guiding project work, and maintaining academic rigor through lesson planning and outcome-based teaching. The Faculty members will also contribute to the internal quality assurance processes to uphold and enhance the institute’s academic standards. Key Responsibilities: 1. Course Content Development: - Develop and curate course materials that align with NBA accreditation standards. - Ensure that all course content is updated, relevant, and incorporates the latest industry trends. 2. Digital Content Development: - Create and enhance digital content to support online and hybrid learning models. Integrate interactive tools, multimedia, and case studies to facilitate student engagement. 3. Smart Board & Traditional Teaching: - Deliver lectures using smart boards and traditional teaching methods to ensure a comprehensive learning experience. - Engage students through a mix of instructional strategies, including discussions, group work, and case studies. 4. Content Upload on Digii Campus: - Upload all course materials, assignments, lecture notes, and other relevant resources on the Digii Campus ERP platform. - Ensure timely availability of materials to students and maintain organized digital records. 5. Mentorship & Student Guidance: - Provide academic and career mentoring to students, guiding them through their educational journey and career planning. - Supervise and guide students in their project work, ensuring adherence to academic standards and industry relevance. 6. Case Study-Based Teaching: - Incorporate case studies into the curriculum to promote practical learning and application of theoretical concepts. - Facilitate discussions that help students analyze and solve real-world business problems. 7. Outcome-Based Teaching & Lesson Planning: - Develop lesson plans that focus on achieving specific learning outcomes aligned with Bloom’s Taxonomy. - Create assessments that accurately measure student learning and comprehension as per the institute’s examination and evaluation patterns. 8. Examination & Evaluation: - Design examination questions that align with the academic pattern and evaluation system of the institute. - Participate in the examination process, ensuring fairness and transparency in student evaluation. 9. ERP Management & Attendance: - Regularly update student attendance, grades, and academic performance on the Digii Campus ERP system. - Maintain strict adherence to attendance policies and ensure students meet the required attendance thresholds. 10. Internal Quality Assurance: - Actively participate as a member of the Internal Quality Assurance Cell (IQAC) to ensure compliance with NBA accreditation standards. - Contribute to continuous improvement initiatives aimed at enhancing the quality of teaching, learning, and assessment. 11. Checklist of Regular Tasks: - Ensure that all courses are delivered as per the planned schedule and curriculum. - Regularly review and update teaching materials and methods. - Engage in continuous professional development to stay updated with the latest in education and industry practices. - Maintain an open line of communication with students and address their academic concerns promptly. - Collaborate with colleagues to share best practices and contribute to a collegial working environment. Additional Responsibilities: - Engage in research activities and contribute to the academic community through publications and conferences. - Participate in academic and administrative committees as required. - Support the institute’s mission to provide high-quality management education and contribute to its vision of academic excellence. Key Performance Indicators (KPIs): 1. Student Feedback & Satisfaction: - Target: Achieve an average student satisfaction score of 4.5/5 or higher in course evaluations. - Measure: Analysis of student feedback forms and course evaluations. 2. Course Content Quality & Relevance: - Target: Ensure 100% alignment of course content with NBA accreditation standards. - Measure: Regular internal audits and peer reviews of course materials. 3. Digital Content Development: - Target: Develop and upload 100% of course content on Digii Campus ERP before the commencement of each trimester. - Measure: Timeliness and completeness of content uploaded to the ERP system. 4. Teaching Methodology & Innovation: - Target: Implement smart board technology in 90% of all classroom sessions. - Measure: Classroom observation reports and technology usage logs. 5. Student Academic Performance: - Target: Achieve an 85% pass rate in courses taught. - Measure: Analysis of student grades and performance data. 6. Mentorship & Student Engagement: - Target: Conduct at least one mentorship session per student each trimester. - Measure: Records of mentorship sessions and student feedback. 7. Project Guidance & Research Output: - Target: Ensure 100% of supervised student projects are completed to a high standard and submitted on time. - Measure: Project submission records and quality assessments. 8. Attendance Compliance: - Target: Maintain a minimum of 95% attendance compliance among students. - Measure: Attendance records and compliance reports. 9. Contribution to IQAC: - Target: Active participation in at least 90% of IQAC meetings and initiatives. - Measure: Attendance records at IQAC meetings and contributions to quality improvement initiatives. 10. Professional Development: - Target: Participate in at least two professional development programs or workshops annually. - Measure: Certification and participation records. 11. Timely Submission of Academic Data: - Target: Submit all required academic data and reports within the specified deadlines. - Measure: Timeliness of submissions on the Digii Campus ERP. Job Type: Full-time Pay: From ₹40,000.00 per month Work Location: In person
Job Description: Department: Relevant Department (e.g., Marketing, Finance, HR, Operations, Business Analytics, Fintech, Digital Marketing etc.) Reporting to: Dean of Academics Job Summary: The Faculty members at Firebird Institute of Research in Management will play a crucial role in delivering high-quality education and ensuring students achieve exceptional academic outcomes. The role involves developing and curating course content aligned with NBA accreditation standards, utilizing digital tools and smart boards for teaching, mentoring students, guiding project work, and maintaining academic rigor through lesson planning and outcome-based teaching. The Faculty members will also contribute to the internal quality assurance processes to uphold and enhance the institute’s academic standards. Key Responsibilities: 1. Course Content Development: - Develop and curate course materials that align with NBA accreditation standards. - Ensure that all course content is updated, relevant, and incorporates the latest industry trends. 2. Digital Content Development: - Create and enhance digital content to support online and hybrid learning models. Integrate interactive tools, multimedia, and case studies to facilitate student engagement. 3. Smart Board & Traditional Teaching: - Deliver lectures using smart boards and traditional teaching methods to ensure a comprehensive learning experience. - Engage students through a mix of instructional strategies, including discussions, group work, and case studies. 4. Content Upload on Digii Campus: - Upload all course materials, assignments, lecture notes, and other relevant resources on the Digii Campus ERP platform. - Ensure timely availability of materials to students and maintain organized digital records. 5. Mentorship & Student Guidance: - Provide academic and career mentoring to students, guiding them through their educational journey and career planning. - Supervise and guide students in their project work, ensuring adherence to academic standards and industry relevance. 6. Case Study-Based Teaching: - Incorporate case studies into the curriculum to promote practical learning and application of theoretical concepts. - Facilitate discussions that help students analyze and solve real-world business problems. 7. Outcome-Based Teaching & Lesson Planning: - Develop lesson plans that focus on achieving specific learning outcomes aligned with Bloom’s Taxonomy. - Create assessments that accurately measure student learning and comprehension as per the institute’s examination and evaluation patterns. 8. Examination & Evaluation: - Design examination questions that align with the academic pattern and evaluation system of the institute. - Participate in the examination process, ensuring fairness and transparency in student evaluation. 9. ERP Management & Attendance: - Regularly update student attendance, grades, and academic performance on the Digii Campus ERP system. - Maintain strict adherence to attendance policies and ensure students meet the required attendance thresholds. 10. Internal Quality Assurance: - Actively participate as a member of the Internal Quality Assurance Cell (IQAC) to ensure compliance with NBA accreditation standards. - Contribute to continuous improvement initiatives aimed at enhancing the quality of teaching, learning, and assessment. 11. Checklist of Regular Tasks: - Ensure that all courses are delivered as per the planned schedule and curriculum. - Regularly review and update teaching materials and methods. - Engage in continuous professional development to stay updated with the latest in education and industry practices. - Maintain an open line of communication with students and address their academic concerns promptly. - Collaborate with colleagues to share best practices and contribute to a collegial working environment. Additional Responsibilities: - Engage in research activities and contribute to the academic community through publications and conferences. - Participate in academic and administrative committees as required. - Support the institute’s mission to provide high-quality management education and contribute to its vision of academic excellence. Key Performance Indicators (KPIs): 1. Student Feedback & Satisfaction: - Target: Achieve an average student satisfaction score of 4.5/5 or higher in course evaluations. - Measure: Analysis of student feedback forms and course evaluations. 2. Course Content Quality & Relevance: - Target: Ensure 100% alignment of course content with NBA accreditation standards. - Measure: Regular internal audits and peer reviews of course materials. 3. Digital Content Development: - Target: Develop and upload 100% of course content on Digii Campus ERP before the commencement of each trimester. - Measure: Timeliness and completeness of content uploaded to the ERP system. 4. Teaching Methodology & Innovation: - Target: Implement smart board technology in 90% of all classroom sessions. - Measure: Classroom observation reports and technology usage logs. 5. Student Academic Performance: - Target: Achieve an 85% pass rate in courses taught. - Measure: Analysis of student grades and performance data. 6. Mentorship & Student Engagement: - Target: Conduct at least one mentorship session per student each trimester. - Measure: Records of mentorship sessions and student feedback. 7. Project Guidance & Research Output: - Target: Ensure 100% of supervised student projects are completed to a high standard and submitted on time. - Measure: Project submission records and quality assessments. 8. Attendance Compliance: - Target: Maintain a minimum of 95% attendance compliance among students. - Measure: Attendance records and compliance reports. 9. Contribution to IQAC: - Target: Active participation in at least 90% of IQAC meetings and initiatives. - Measure: Attendance records at IQAC meetings and contributions to quality improvement initiatives. 10. Professional Development: - Target: Participate in at least two professional development programs or workshops annually. - Measure: Certification and participation records. 11. Timely Submission of Academic Data: - Target: Submit all required academic data and reports within the specified deadlines. - Measure: Timeliness of submissions on the Digii Campus ERP. Job Type: Full-time Pay: From ₹40,000.00 per month Work Location: In person