Finex Claims

Role Overview: As a Claims Coordinator, your primary responsibility will be to notify claims to the insurer on behalf of the client. You will be required to maintain and update the centralized inbox and tracking database regularly. Additionally, you will liaise with team members and US peers to ensure that all aspects of claims are addressed with extreme focus on quality and understanding of financial implications. It will be crucial for you to ensure that claims operational reports are reviewed daily and followed up with carriers. In case of errors or breaches, you will escalate them to the lead and work in compliance with the organization's requirements. Your role will also involve reverting to emails in a professional manner and actively participating in all interactions such as team huddles and stakeholder discussions. Key Responsibilities: - Notify claims to the insurer on behalf of the client - Maintain and update the centralized inbox and tracking database regularly - Liaise with team members and US peers to address all aspects of claims - Ensure claims operational reports are reviewed daily and followed up with carriers - Escalate errors and breaches to the lead - Work in compliance with the organization's requirements - Revert to emails in a professional manner - Actively participate in all interactions (team huddles, stakeholder discussions, etc.) Qualifications Required: - Graduate in any stream Additional Details: - Excellent command over written and spoken English - Attention to detail, quality, and accuracy - Ability to prioritize and organize tasks, work within stiff timelines - Ability to learn new processes and systems - Flexible and adaptable to changing demands - Ability to work under pressure and meet tight deadlines - Quick learner and team player - Ability to work independently and as part of a team - Extreme competence in comprehension - Insurance experience preferred,