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3.0 - 8.0 years
3 - 7 Lacs
Ahmednagar, Amravati
Work from Office
Urgent requirement for the post of Financial Counsellor for all over Maharashtra Location (Females Only). Interested candidates can share their resume at recruiter7@progenesisivf.com or can share their resume on WhatsApp No. provided ( 884848 72865).
Posted 2 weeks ago
2 - 7 years
2 - 5 Lacs
Bengaluru
Work from Office
Business and Conversion a) Collate information from Front office, Doctor, Call Centre on potential customer b) Engage with customers and explain package c) Follow up and increase bed booking (OP:IP Ratio) Customer Engagement & Servicing a) Assignment of customer base and engage with customer for 9 months b) Inform customer about new offer, benefits and activities c) Handle customer request, queries and resolution d) Doctor tracker discussion with doctor 3. Promotion of value added services and revenue generation a) Promote & sell PREGGO and other allied services 4. Internal administration a) Publish and maintain EDD Tracker in Adbhutam b) Publish Conversion and PREGGO revenue data c) Maintain and protect customer information 5. Process Management a) OPD and Diagnostic process for customer and appointment management Service Culture a) To be well groomed, punctual and adhere to company policies & practices b) Follow Gold standards and service Protocols Skilling & Training a) Take part in training and get updated with processes and SOP Compliance & Internal controls a) Integrity related company polices and Information security b) Compliance to laid down process
Posted 3 months ago
2 - 6 years
1 - 3 Lacs
Hyderabad
Work from Office
Role & responsibilities Responsible for counselling patients based on the procedures planned and make sure, all the clearances are in place for the patient and ensure collection of dues. Carry out rounds and collect information of all the services rendered to patient Previous day. To ensure day to day collections / surgeries / clearances To explain bills to the patients, counselling regarding day-to-day expenditures, Surgery costs etc. To carryout rounds and intimate patients about payment of dues and answer their Queries in this regard. To keep track of occupancy status at any point in time. To ensure that the payment is done by the patients Report to Manager within TAT about any incidences or escalating issues To estimate the expenditure for special procedures To be present for emergency admissions and carries out the analysis To coordinate with Doctors and other department staff To prepare all general correspondence letters received by patients Preferred candidate profile Good knowledge of Medical & Surgical procedures and their cost Attention to detail Excellent communications skills Strong interpersonal skills with an ability to build rapport with patients / Attendants and Consultants including the ability to convince them Strong cross functional exposure Ability to multitask Attitude to learn new things Strong numerical ability with a strong insight into analysing data Accounting and auditing skills, ability to analyze and interpret billing records, Technical Skills: MS Office (Excel and Power Point).
Posted 3 months ago
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