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Bluebonnet Trails Community Services logo
Customer Service Representative Bluebonnet Trails Community Services

0.0 - 4.0 years

0 Lacs

west bengal

On-site

The Access Customer Service Representative (CSR) position is crucial in providing outstanding customer service and administrative support for the Access program at BTCS. As a CSR, you will be responsible for various tasks such as conducting non-clinical screenings, performing financial assessments, verifying insurance information, answering calls, directing inquiries, collaborating with team members, data entry, and scheduling appointments. A significant emphasis will be placed on tasks related to the Determination of Intellectual Disability (DID) in the IDD Intake process. You will need to develop expertise in DID scheduling, communication with contractors, report handling, and billing-rela...

Posted 5 months ago

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