Finance Associate

As a Financial Analyst in the Finance Domain at HCLTech, your role will involve reviewing bills and invoices. Your responsibilities will include: - Adhering to processes to ensure high quality and customer service. - Following escalation procedures for issues that are beyond the agent level for first call resolution. - Adhering to break schedule adherence. - Participating in motivational activities and implementing feedback provided during monitoring sessions. - Updating various logs such as escalation log, complaint tracker, etc. - Ensuring data security for proprietary customer data. Qualifications and Work Experience criteria include: - Excellent communication skills, both verbal and written, with a professional telephone etiquette. - Being helpful, empathetic, and enthusiastic. - Good knowledge of accounting. - Preferably a financial graduate. It is preferable that you are comfortable working in night shifts. For any further queries or to apply for the position, you can contact Urmika Mehta at urmika.shahmehta@hcltech.com.,