Field Service Engineer

Key missions of the position:

We are seeking a skilled and dedicated Service Engineer to join our team, specializing in the Troubleshooting of field complaint and perform installation, commissioning and maintenance of Wabtec systems. The candidate will require to have a strong understanding of electrical and Pneumatic circuit diagrams, electronic components, and their working principles. This role requires hands-on experience in troubleshooting, repairing of Electrical, mechanical and pneumatic systems.

Roles and responsibility are as below:

Production

Field Complaint Resolution:

Installation

the required testing. Enabling customer to perform the task in a right manner if needed.

Retrofit, Maintenance and Repairs:

Reporting and Documentation:

team. The service engineer would require making a report of the issue and also get the Joint notes or associated document as needed by customer contract. Daily, weekly and Monthly reports to be submitted to manager.

NCR and Failed Part Management:

consumed spares/Failed part and site spares data. Organizing the dispatch of the defective parts from site to plant in co-ordination with plant team.

Customer Interaction:

explanations of the work performed. Follow up the closure of Nonconformity reports and work orders issued.

Travel:

Safety, Quality, and Compliance:

Initial location would be in Mumbai, but transferrable within any part of the Country

People Management: No

Budget Management: No

Education/Training:

Professional Experience:

Key Competences (Transversal/Professional)

Competence &

Reading and interpreting circuit diagrams | Very Good Technical Skill

Knowledge on software installation | Good Technical Skill

Troubleshooting & repair| Excellent Technical Skill

problem-solving abilities | Excellent Soft Skill

Microsoft Office | Very Good Soft Skill

Communication ( English speaking and writing) | Very good Soft Skill

Other Specifications

Ability to learn quickly.