Assist customers via phone, email, chat, and CRM. Handle queries using ticketing tools. Follow processes, talk to other teams when needed, and stay polite in all interactions. Ensure high service quality. No sales or targets involved. Annual bonus
Job Title: Client Liaison Specialist Entry-Level or Experienced Company: Fidenza Business Solutions Location: Vadodara, Gujarat Work Type: Full-Time | Work from Office Shift Duration: 9 hours (including a 1-hour lunch break) Schedule: Fixed shift based on client | Every Weekend Off | No Overtime About Us: Fidenza Business Solutions is a trusted Indian company that provides back-end and customer-facing support to businesses in numerous countries. We work in areas like customer service, sales support and business process management. Our clients count on us for the smooth and reliable execution of everyday work. We believe in people and processes. We value clarity, genuine effort, and honest communication both with our team and our clients. Our culture is simple: do your best, learn by doing, and grow as the company grows. Role Overview: Client Liaison Specialist As a Client Liaison Specialist, you will be representing international brands and helping their customers via different means. Your main goal is to keep things simple, helpful and smooth for the customer by answering their questions and following up when needed. You will receive full training on the systems, workflow, and communication. You do not need to know everything on day one. We are looking for someone who listens well, understands people, and communicates calmly and professionally. This is a full-time job with no sales targets or rotating shifts. It is ideal for those who want stable work, weekends off and a career path in global client experience. Key Responsibilities Assist clients via various means of communication Use ticketing systems to manage and resolve queries Follow internal processes and communicate with clients clearly Talk to other teams to solve customer issues if needed Stay polite and calm in every interaction Maintain quality of service (no sales involved) Preferred Skills & Experience 1 to 5 years of experience in customer/client-facing or similar roles is preferred Freshers with good English skills are also welcome Comfortable using computers, email, and typing in English Able to follow instructions, workflows, and internal processes accurately Good listening skills and a friendly, polite tone of speaking What You Can Expect Work with clients from different countries and gain global exposure Supportive, clean, and respectful work culture Competitive salary paid on time with full legal compliance No sales targets or pressure, just honest, helpful support work Growth into roles like Quality, Trainer, or Team Leader Weekend availability and fixed hours of work Rewards and appreciation for good work Our Work Culture We like to keep things simple and human. Clear talking, mutual respect and getting things done well is what we go by. If you are someone who wants honest work and a clear path to grow, this is a place where you can do well and be appreciated. Frequently Asked Questions Is this a work-from-home job? → No. This is a full time, work from office role. Are shifts rotational? → No. You will have a fixed shift depending on the client you work for. Is the training paid? → Yes, training is fully paid and conducted at our office. Do I have to meet sales targets? → No. This job does not involve any sales or upselling. Can freshers apply? → Yes, if you are confident in your English speaking and writing. Is there a bond or contract? → No bond. We just expect you to be honest and committed. When is the current hiring open? → We are hiring for our August–September 2025 intake. Candidates who are ready to join immediately will be given preference. How to Apply Click “Apply Now” through the job portal to submit your application. What Happens After You Apply We will get in touch with the shortlisted candidates within 3 to 5 business days. Immediate joiners preferred. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Job Title: Client Liaison Specialist Entry-Level or Experienced Company: Fidenza Business Solutions Location: Vadodara, Gujarat Work Type: Full-Time | Work from Office Shift Duration: 9 hours (including a 1-hour lunch break) Schedule: Fixed shift based on client | Every Weekend Off | No Overtime About Us: Fidenza Business Solutions is a trusted Indian company that provides back-end and customer-facing support to businesses in numerous countries. We work in areas like customer service, sales support and business process management. Our clients count on us for the smooth and reliable execution of everyday work. We believe in people and processes. We value clarity, genuine effort, and honest communication both with our team and our clients. Our culture is simple: do your best, learn by doing, and grow as the company grows. Role Overview: Client Liaison Specialist As a Client Liaison Specialist, you will be representing international brands and helping their customers via different means. Your main goal is to keep things simple, helpful and smooth for the customer by answering their questions and following up when needed. You will receive full training on the systems, workflow, and communication. You do not need to know everything on day one. We are looking for someone who listens well, understands people, and communicates calmly and professionally. This is a full-time job with no sales targets or rotating shifts. It is ideal for those who want stable work, weekends off and a career path in global client experience. Key Responsibilities Assist clients via various means of communication Use ticketing systems to manage and resolve queries Follow internal processes and communicate with clients clearly Talk to other teams to solve customer issues if needed Stay polite and calm in every interaction Maintain quality of service (no sales involved) Preferred Skills & Experience 1 to 5 years of experience in customer/client-facing or similar roles is preferred Freshers with good English skills are also welcome Comfortable using computers, email, and typing in English Able to follow instructions, workflows, and internal processes accurately Good listening skills and a friendly, polite tone of speaking What You Can Expect Work with clients from different countries and gain global exposure Supportive, clean, and respectful work culture Competitive salary paid on time with full legal compliance No sales targets or pressure, just honest, helpful support work Growth into roles like Quality, Trainer, or Team Leader Weekend availability and fixed hours of work Rewards and appreciation for good work Our Work Culture We like to keep things simple and human. Clear talking, mutual respect and getting things done well is what we go by. If you are someone who wants honest work and a clear path to grow, this is a place where you can do well and be appreciated. Frequently Asked Questions Is this a work-from-home job? → No. This is a full time, work from office role. Are shifts rotational? → No. You will have a fixed shift depending on the client you work for. Is the training paid? → Yes, training is fully paid and conducted at our office. Do I have to meet sales targets? → No. This job does not involve any sales or upselling. Can freshers apply? → Yes, if you are confident in your English speaking and writing. Is there a bond or contract? → No bond. We just expect you to be honest and committed. When is the current hiring open? → We are hiring for our August–September 2025 intake. Candidates who are ready to join immediately will be given preference. How to Apply Click “Apply Now” through the job portal to submit your application. What Happens After You Apply We will get in touch with the shortlisted candidates within 3 to 5 business days. Immediate joiners preferred. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Social Media Specialist/Executive/Expert Job Type: Full-time / Contract / Freelance / Part-time Experience: 1–3 years Location: Vadodara Work Mode: Work from office (with the possibility of work from home later based on performance) Timings: Monday to Friday, 9:30 AM – 6:30 PM (Flexible) Weekends: Saturday & Sunday Off Salary Range: ₹12,000 – ₹25,000 per month (depending on experience and skills) About the Role We are looking for a creative and enthusiastic Social Media Specialist to join our team. If you enjoy designing content, keeping up with trends, and know how to connect with people online, this role could be a great fit for you. You will manage our brand’s social media pages, create fresh content, and interact with followers. Your ideas and creativity will be valued, and you will have the opportunity to grow your career in digital marketing. What You Will Do Plan and execute social media strategies to grow followers and engagement Create and schedule posts, reels, and stories for Facebook, Instagram, LinkedIn, etc. Design creatives using Canva (or similar tools) that are clean and professional Reply to comments and messages to maintain healthy engagement with followers Track post performance and share insights on what is working Stay updated with social media trends and use them smartly in content Collaborate with the marketing team on campaigns and promotions Assist in running ad campaigns or influencer activities when required A Usual Day in This Role Designing and scheduling posts for the week Checking social media pages and engaging with followers Brainstorming campaign ideas with the team Tracking content performance and preparing quick updates Exploring trending reels or hashtags for new ideas What We Expect from You 1–3 years of social media management experience (agency, brand, or freelance) Strong understanding of platforms like Instagram, Facebook, LinkedIn, Twitter, YouTube Good written and verbal communication in English Basic design skills (Canva/Photoshop/Illustrator) Ability to manage multiple platforms and meet deadlines Creativity, consistency, and attention to detail Good to Have Experience with paid ads or boosting posts Knowledge of analytics tools like Meta Business Suite, Google Analytics, and LinkedIn Analytics Basic video editing for reels or Shorts Familiarity with influencer marketing Perks & Benefits Competitive salary with room for growth Weekend off (Work Monday to Friday) Fixed working hours, no overtime. We believe in balance Paid leaves (casual leave, sick leave, public holidays, festive breaks) Recognition programs, performance bonuses, and team celebrations Supportive and open work culture. Training and skill development support (courses, workshops, certifications) Exposure to global markets (UK, USA, Australia, Europe) Career Growth Digital Marketing Executive Senior Social Media Specialist Content Strategist Social Media Manager Our Culture We are a young and dynamic team that values creativity, respect, and collaboration. We encourage new ideas and give you the freedom to experiment. Everyone here has a voice, and we believe in growing together. Interview Process Resume shortlisting Short introductory call Final interview Quick decision & offer letter How to Apply Interested candidates can: Apply directly through Indeed OR Email your resume and portfolio (social media links, posts, reels, or designs you’ve created) to business@fidenzabusinesssolutions.in with Subject line: Application – Social Media Specialist Steps Ahead Selected candidates will be contacted soon. Job Types: Full-time, Part-time, Permanent, Fresher, Contractual / Temporary, Freelance Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Leave encashment Work Location: In person
Job Title: Office / Admin / Assistant / Data Entry / Junior Executive – Fresher Friendly Fresher or Mid-Level Company: Fidenza Business Solutions Location: Vadodara, Gujarat Work Type: Full-Time | Work from Office Shift Duration: 9 hours (including a 1-hour lunch break) Schedule: Monday to Saturday | Sundays Off | No Overtime About Us Fidenza Business Solutions is a reputed Indian company providing office, back-end, and administrative support to clients worldwide. We work in areas like office management, data entry, and general administrative support. Our clients rely on us for smooth, accurate, and reliable execution of everyday work. We believe in people and processes. We value clarity, genuine effort, and honest communication. Our culture is simple: do your best, learn by doing, and grow along with the company. Role Overview: Office / Admin / Assistant / Data Entry / Junior Executive As an Office / Admin / Assistant / Data Entry Executive, you will provide support in day-to-day office tasks. Your main goal is to keep office processes simple, accurate, and smooth by handling data, documents, emails, and basic research. You will receive full training on office systems, workflows, and processes. You do not need to know everything on day one. We are looking for someone who is detail-oriented, willing to learn, and communicates clearly and politely. This is a full-time job with fixed office timings, no overtime, and weekends off. It is ideal for freshers or those looking for a stable administrative career. Key Responsibilities Enter and update data accurately in Excel and Word Prepare and format basic documents and reports Handle emails and office communication efficiently Conduct simple internet research to gather information Organise and maintain office files and records Provide everyday admin and support to the team Occasionally handle tasks requiring extra focus and attention Learn new systems and processes to improve efficiency Preferred Skills & Experience Basic computer skills (MS Word, Excel, Outlook) Good typing speed with accuracy Attention to detail and ability to follow instructions Smart thinking and willingness to learn new things Positive attitude and team spirit Good communication skills (written and verbal) Freshers with basic computer and office skills are welcome What You Can Expect Friendly, supportive, and open work environment Exposure to multiple departments to understand office processes Opportunities to grow into roles like Admin Executive, Office Coordinator, or Data Analyst Recognition and rewards for accuracy and good performance Paid training to help you learn and grow Regular performance-based salary growth No overtime. Fixed office hours Small celebrations and team recognition to make work enjoyable Our Work Culture We like to keep things simple and human. Clear communication, mutual respect, and completing tasks well are what we value. If you want honest work, a learning-friendly environment, and a clear path to grow, this is the place for you. Frequently Asked Questions Is this a work-from-home job? → No. This is a full-time, work from office role. Are shifts rotational? → No. You will have fixed office timings from Monday to Saturday. Is the training paid? → Yes, training is fully paid and conducted at our office. Do I need prior experience? → No. Freshers with basic computer and office skills are welcome. Is there a bond or contract? → No bond. We expect honesty and commitment. When is the current hiring open? → We are hiring immediately for candidates ready to join. How to Apply Click “Apply Now” through the job portal or email your CV to business@fidenzabusinesssolutions.in with the subject line Application – Office/Admin/Assistant Role . What Happens After You Apply Shortlisted candidates will be contacted within 2 to 5 business days. Immediate joiners will be given preference. Job Types: Full-time, Permanent, Fresher Work Location: In person, Vadodara, Gujarat Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Leave encashment Provident Fund Work Location: In person