Job Summary: The Front Office Executive – Billing & Customer Care is the first point of contact for patients and visitors. This role is responsible for managing billing activities, patient registration, and providing high-quality customer service to ensure a smooth and efficient experience for all hospital visitors. Key Responsibilities:1. Patient Reception & Customer Service Greet patients and visitors courteously and professionally. Handle patient inquiries, appointments, and direct them to appropriate departments. Maintain a calm and helpful demeanor in handling patient concerns or complaints. 2. Billing & Cash Handling Generate and process patient bills accurately using hospital software. Handle daily billing, invoicing, and cash collection activities. Ensure proper documentation and reconciliation of all financial transactions. Coordinate with the insurance desk for TPA/Insurance-related billing. 3. Registration & Documentation Register new and returning patients in the hospital system. Verify patient details and maintain updated records. Collect necessary documentation for insurance or medical records. 4. Coordination & Communication Coordinate with doctors, nurses, and other departments for smooth patient flow. Communicate estimated costs and treatment packages clearly to patients. Escalate complex issues to supervisors or appropriate authorities. 5. Administrative Support Maintain cleanliness and order at the front desk. Assist with scheduling appointments and follow-up reminders. Handle emails, calls, and interdepartmental communication as needed. Required Qualifications & Skills: Education: Minimum HSC or Graduate in any discipline (Preferred: Degree). Experience: 1–3 years in a hospital or healthcare setup, preferably in front office or billing. Skills: Good verbal and written communication in English and local language. Proficiency in MS Office and hospital management software (e.g., HIS). Strong interpersonal and problem-solving skills. Ability to multitask and work under pressure. Working Hours: Rotational shifts, including weekends and holidays, as per hospital requirements. Preferred Traits: Polite and empathetic nature Attention to detail Professional appearance and behavior Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person
Job Summary: The Front Office Executive – Billing & Customer Care is the first point of contact for patients and visitors. This role is responsible for managing billing activities, patient registration, and providing high-quality customer service to ensure a smooth and efficient experience for all hospital visitors. Key Responsibilities:1. Patient Reception & Customer Service Greet patients and visitors courteously and professionally. Handle patient inquiries, appointments, and direct them to appropriate departments. Maintain a calm and helpful demeanor in handling patient concerns or complaints. 2. Billing & Cash Handling Generate and process patient bills accurately using hospital software. Handle daily billing, invoicing, and cash collection activities. Ensure proper documentation and reconciliation of all financial transactions. Coordinate with the insurance desk for TPA/Insurance-related billing. 3. Registration & Documentation Register new and returning patients in the hospital system. Verify patient details and maintain updated records. Collect necessary documentation for insurance or medical records. 4. Coordination & Communication Coordinate with doctors, nurses, and other departments for smooth patient flow. Communicate estimated costs and treatment packages clearly to patients. Escalate complex issues to supervisors or appropriate authorities. 5. Administrative Support Maintain cleanliness and order at the front desk. Assist with scheduling appointments and follow-up reminders. Handle emails, calls, and interdepartmental communication as needed. Required Qualifications & Skills: Education: Minimum HSC or Graduate in any discipline (Preferred: Degree). Experience: 1–3 years in a hospital or healthcare setup, preferably in front office or billing. Skills: Good verbal and written communication in English and local language. Proficiency in MS Office and hospital management software (e.g., HIS). Strong interpersonal and problem-solving skills. Ability to multitask and work under pressure. Working Hours: Rotational shifts, including weekends and holidays, as per hospital requirements. Preferred Traits: Polite and empathetic nature Attention to detail Professional appearance and behavior Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person
Overview We are seeking a skilled Biomedical Engineer to join our innovative team. In this role, you will be responsible for designing and developing medical devices and technologies that improve patient care and outcomes. You will work collaboratively with cross-functional teams to ensure compliance with industry standards and regulations while contributing to the advancement of biomedical engineering solutions. Responsibilities Design and develop medical devices, ensuring they meet regulatory requirements and industry standards. Conduct clinical trials to evaluate the performance and safety of biomedical products. Utilize SolidWorks for mechanical design and modeling of components. Implement Python for data analysis and simulation tasks related to device functionality. Perform statistical analysis to interpret data from experiments and trials. Engage in cell culture techniques to support product development. Collaborate with mechanical engineering teams to integrate mechanical systems into biomedical devices. Ensure adherence to ISO 13485 standards throughout the product development lifecycle. Conduct assays to assess the biological response of materials used in device fabrication. Experience Bachelor’s degree in Biomedical Engineering or related field; advanced degrees are a plus. Proficiency in SolidWorks for mechanical design applications. Experience with Python programming for data manipulation and analysis. Strong mathematical skills for statistical analysis and modeling. Familiarity with cell culture techniques relevant to biomedical applications. Knowledge of ISO 13485 standards and quality management systems in medical device manufacturing. Experience in conducting clinical trials or research studies is highly desirable. Background in mechanical engineering principles as they apply to biomedical devices is beneficial. Join us in making a difference in healthcare through innovative engineering solutions! Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Health insurance Work Location: In person
We are looking for a highly skilled and experienced Senior Electrician to lead and perform complex electrical installations, maintenance, and repairs in commercial, industrial, or residential settings. The Senior Electrician will oversee junior technicians, ensure compliance with electrical codes, and contribute to safe and efficient operations. Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Health insurance Work Location: In person
Department : Microbiology / Pathology / Laboratory Medicine Location : Fernandez Hospital, Reports To : Laboratory Supervisor / Microbiology Lab Manager Job Type : Full-Time Experience Required : 3+ years in clinical microbiology Job Summary : The Microbiology Technician performs a wide range of laboratory tests to identify pathogens and assist in the diagnosis and treatment of infectious diseases. This role requires strong technical expertise, adherence to quality and safety standards, and the ability to work independently in a fast-paced clinical environment. Key Responsibilities : Perform routine and specialized microbiological tests on clinical specimens (e.g., blood, urine, sputum, wound swabs, etc.). Isolate, identify, and analyze bacteria, viruses, fungi, and parasites using culture, biochemical tests, molecular methods (e.g., PCR), and automated instruments. Interpret and report results accurately to clinicians, maintaining confidentiality and compliance with medical standards. Prepare and maintain culture media, reagents, and laboratory equipment. Monitor quality control, calibration, and maintenance of laboratory instruments. Adhere to infection control protocols and biosafety procedures at all times. Assist in training and mentoring junior staff and laboratory interns. Maintain detailed and accurate laboratory records and documentation for accreditation and regulatory bodies (e.g., NABL, CAP). Participate in external and internal quality assurance programs. Support the lab in case of outbreaks or urgent public health needs. Qualifications : Bachelor's or Master’s Degree in Microbiology, Medical Laboratory Technology, or related field. Certification or licensure as required by national/regional regulations (e.g., ASCP, DMLT, BMLT). Minimum 3 years of experience in a clinical microbiology laboratory, preferably in a hospital setting. Skills and Competencies : Proficiency in microbiological techniques and instrumentation (e.g., VITEK, MALDI-TOF, BACTEC, GeneXpert). Familiarity with antimicrobial susceptibility testing and infection control concepts. Strong analytical and problem-solving skills. Excellent communication, documentation, and teamwork abilities. Ability to manage multiple tasks and work under pressure. Preferred : Experience with molecular diagnostics and automation. Knowledge of LIS (Laboratory Information Systems) and digital documentation practices. Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Department : Microbiology / Pathology / Laboratory Medicine Location : Fernandez Hospital, Reports To : Laboratory Supervisor / Microbiology Lab Manager Job Type : Full-Time Experience Required : 3+ years in clinical microbiology Job Summary : The Microbiology Technician performs a wide range of laboratory tests to identify pathogens and assist in the diagnosis and treatment of infectious diseases. This role requires strong technical expertise, adherence to quality and safety standards, and the ability to work independently in a fast-paced clinical environment. Key Responsibilities : Perform routine and specialized microbiological tests on clinical specimens (e.g., blood, urine, sputum, wound swabs, etc.). Isolate, identify, and analyze bacteria, viruses, fungi, and parasites using culture, biochemical tests, molecular methods (e.g., PCR), and automated instruments. Interpret and report results accurately to clinicians, maintaining confidentiality and compliance with medical standards. Prepare and maintain culture media, reagents, and laboratory equipment. Monitor quality control, calibration, and maintenance of laboratory instruments. Adhere to infection control protocols and biosafety procedures at all times. Assist in training and mentoring junior staff and laboratory interns. Maintain detailed and accurate laboratory records and documentation for accreditation and regulatory bodies (e.g., NABL, CAP). Participate in external and internal quality assurance programs. Support the lab in case of outbreaks or urgent public health needs. Qualifications : Bachelor's or Master’s Degree in Microbiology, Medical Laboratory Technology, or related field. Certification or licensure as required by national/regional regulations (e.g., ASCP, DMLT, BMLT). Minimum 3 years of experience in a clinical microbiology laboratory, preferably in a hospital setting. Skills and Competencies : Proficiency in microbiological techniques and instrumentation (e.g., VITEK, MALDI-TOF, BACTEC, GeneXpert). Familiarity with antimicrobial susceptibility testing and infection control concepts. Strong analytical and problem-solving skills. Excellent communication, documentation, and teamwork abilities. Ability to manage multiple tasks and work under pressure. Preferred : Experience with molecular diagnostics and automation. Knowledge of LIS (Laboratory Information Systems) and digital documentation practices. Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Title: Senior OT Technician – Maternity Hospital Department: Operation Theatre (OT) – Obstetrics & Gynecology Reports to: OT In charge / Nursing Superintendent / Medical Officer Job Title: Senior OT Technician – Maternity Hospital Department: Operation Theatre (OT) – Obstetrics & Gynecology Reports to: OT In charge / Nursing Superintendent / Medical Officer Location: [Hospital Name, Location] Job Type: Full-time Job Summary: The Senior OT Technician is responsible for managing OT activities during surgical procedures in the maternity hospital, ensuring proper sterilization, equipment readiness, and adherence to infection control protocols. The role also includes supervising junior technicians and ensuring surgical efficiency in both emergency and elective obstetric/gynecological procedures. Key Responsibilities: Pre-operative Preparation: Prepare OT for daily procedures, ensuring availability and functionality of instruments and equipment. Assist in patient positioning and OT table preparation for cesarean sections and gynecological surgeries. Check sterilization of instruments and arrange surgical sets based on the procedure type. Coordinate with surgeons, anesthetists, and nurses for surgical planning and readiness. Intra-operative Assistance: Assist during surgeries by handling instruments, suction, diathermy, and other OT equipment. Ensure maintenance of sterile field and aseptic techniques at all times. Operate and troubleshoot surgical machines (e.g., cautery, suction, OT lights, laparoscopic towers). Maintain accurate surgical count of instruments, gauze, and sharps with nursing team. Post-operative Duties: Assist in patient transfer from OT to recovery. Ensure cleaning and reprocessing of instruments post-surgery. Prepare OT for the next case promptly, ensuring minimal downtime. Document usage of consumables and equipment. Team Supervision & Training: Supervise junior OT technicians and support staff in day-to-day responsibilities. Train new OT technicians on surgical protocols and sterilization techniques. Monitor performance and ensure compliance with hospital standards. Inventory & Maintenance: Maintain inventory of surgical instruments, equipment, and consumables. Raise requisitions for OT supplies and ensure timely procurement. Report malfunctioning equipment and coordinate with biomedical team for repairs. Compliance & Quality Assurance: Ensure strict adherence to infection control and sterilization standards (CSSD coordination). Participate in audits, quality control processes, and NABH/JCI compliance checks. Report any adverse events or near-misses in the OT. Qualifications & Skills: Education: Diploma in OT Technology / B.Sc. in OT Technology or equivalent (Mandatory) Experience: Minimum 5+ years in OT, with 2+ years in obstetric/gynecology surgeries; supervisory experience preferred Certifications: OT Technician certification, BLS (Basic Life Support) required Skills: Proficient in OT equipment handling Knowledge of sterilization protocols and surgical instruments Team leadership and communication Emergency response in critical obstetric cases Attention to detail and organizational ability Working Conditions: Rotational shifts. Exposure to biological materials and high-stress surgical situations. Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Title: Senior OT Technician – Maternity Hospital Department: Operation Theatre (OT) – Obstetrics & Gynecology Reports to: OT In charge / Nursing Superintendent / Medical Officer Job Title: Senior OT Technician – Maternity Hospital Department: Operation Theatre (OT) – Obstetrics & Gynecology Reports to: OT In charge / Nursing Superintendent / Medical Officer Location: [Hospital Name, Location] Job Type: Full-time Job Summary: The Senior OT Technician is responsible for managing OT activities during surgical procedures in the maternity hospital, ensuring proper sterilization, equipment readiness, and adherence to infection control protocols. The role also includes supervising junior technicians and ensuring surgical efficiency in both emergency and elective obstetric/gynecological procedures. Key Responsibilities: Pre-operative Preparation: Prepare OT for daily procedures, ensuring availability and functionality of instruments and equipment. Assist in patient positioning and OT table preparation for cesarean sections and gynecological surgeries. Check sterilization of instruments and arrange surgical sets based on the procedure type. Coordinate with surgeons, anesthetists, and nurses for surgical planning and readiness. Intra-operative Assistance: Assist during surgeries by handling instruments, suction, diathermy, and other OT equipment. Ensure maintenance of sterile field and aseptic techniques at all times. Operate and troubleshoot surgical machines (e.g., cautery, suction, OT lights, laparoscopic towers). Maintain accurate surgical count of instruments, gauze, and sharps with nursing team. Post-operative Duties: Assist in patient transfer from OT to recovery. Ensure cleaning and reprocessing of instruments post-surgery. Prepare OT for the next case promptly, ensuring minimal downtime. Document usage of consumables and equipment. Team Supervision & Training: Supervise junior OT technicians and support staff in day-to-day responsibilities. Train new OT technicians on surgical protocols and sterilization techniques. Monitor performance and ensure compliance with hospital standards. Inventory & Maintenance: Maintain inventory of surgical instruments, equipment, and consumables. Raise requisitions for OT supplies and ensure timely procurement. Report malfunctioning equipment and coordinate with biomedical team for repairs. Compliance & Quality Assurance: Ensure strict adherence to infection control and sterilization standards (CSSD coordination). Participate in audits, quality control processes, and NABH/JCI compliance checks. Report any adverse events or near-misses in the OT. Qualifications & Skills: Education: Diploma in OT Technology / B.Sc. in OT Technology or equivalent (Mandatory) Experience: Minimum 5+ years in OT, with 2+ years in obstetric/gynecology surgeries; supervisory experience preferred Certifications: OT Technician certification, BLS (Basic Life Support) required Skills: Proficient in OT equipment handling Knowledge of sterilization protocols and surgical instruments Team leadership and communication Emergency response in critical obstetric cases Attention to detail and organizational ability Working Conditions: Rotational shifts. Exposure to biological materials and high-stress surgical situations. Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Department: Intensive Care Unit (ICU) – Obstetrics & Gynecology Reports to: Head of Nursing / Medical Superintendent Job Summary: The Senior ICU In charge is responsible for managing the operations of the ICU in a maternity hospital, ensuring high standards of critical care for obstetric and neonatal patients. The role includes supervising ICU nursing staff, coordinating with multidisciplinary teams, and implementing evidence-based protocols to improve patient outcomes. Key Responsibilities: Clinical & Operational Oversight Supervise and lead ICU staff in delivering care to critically ill obstetric and neonatal patients. Ensure 24/7 readiness of ICU for emergency admissions. Monitor patient progress and participate in clinical rounds with physicians. Enforce infection control protocols and ensure hygiene and safety compliance. Review and oversee critical patient care plans, including ventilator and medication management. Staff Management Supervise ICU nurses and support staff, ensuring appropriate skill mix and shift coverage. Mentor, train, and evaluate ICU staff performance. Organize regular training and simulation drills for emergency response. Handle conflict resolution, staff grievances, and team motivation. Coordination & Communication Liaise with obstetricians, neonatologists, anesthetists, and other departments for smooth ICU functioning. Ensure proper handovers and documentation for shift changes. Communicate effectively with patients’ families regarding prognosis and care. Quality & Compliance Monitor quality indicators, audit ICU practices, and implement improvements. Maintain accurate patient records and incident reports. Ensure compliance with NABH/JCI standards and hospital SOPs. Participate in mortality and morbidity reviews. Emergency & Crisis Management Take the lead in Code Blue, maternal collapse, or neonatal resuscitation situations. Manage ICU during high-risk deliveries and post-operative complications. Qualifications & Skills: Education: B.Sc. Nursing or GNM (Mandatory); Post-basic or M.Sc. Nursing preferred. Experience: Minimum 5–7 years in ICU nursing, with at least 2–3 years in a supervisory role; maternity or NICU/Obstetric ICU experience preferred. Certifications: BLS, ACLS (Mandatory); PALS or NRP (preferred). Skills: Strong clinical judgment and leadership Effective team coordination Communication and interpersonal skills Crisis and conflict management Documentation and audit proficiency Working Conditions: Rotational shifts including nights, weekends, and holidays. High-pressure and emotionally intense environment. Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Title: Maintenance Manager – Hospital Facilities Location: Hyderguda Department: Engineering & Maintenance Reports To: Hospital Administrator / Director of Facilities Employment Type: Full-Time Experience Required: 3–10 years in hospital or healthcare facility maintenance Job Summary: We are seeking a knowledgeable and experienced Maintenance Manager to oversee all aspects of hospital facility operations, including preventive maintenance, compliance, safety, and management of maintenance personnel. The ideal candidate will ensure that hospital infrastructure, equipment, and systems are maintained to support continuous, safe, and efficient patient care. Key Responsibilities: Oversee daily operations of the maintenance department, including electrical, mechanical, HVAC, plumbing, biomedical equipment, and general facility maintenance. Develop and implement preventive maintenance schedules for all critical hospital infrastructure and equipment. Ensure compliance with healthcare facility standards and regulations (e.g., NABH, JCI, NFPA, OSHA, local municipal codes). Supervise and manage a team of maintenance technicians, vendors, and contractors. Coordinate with other departments (e.g., nursing, surgical, radiology) to address maintenance issues promptly and with minimal disruption to patient care. Maintain records of inspections, repairs, and maintenance logs. Develop and manage departmental budget and procurement of necessary tools, spare parts, and consumables. Ensure proper functioning and maintenance of backup systems, including generators, UPS, fire alarms, elevators, etc. Conduct routine facility inspections to identify safety hazards and necessary repairs. Support hospital expansions, renovations, and installation of new medical equipment from an infrastructure standpoint. Lead emergency response efforts in case of system failures, outages, or facility emergencies. Qualifications & Skills: Bachelor's Degree/Diploma in Mechanical/Electrical Engineering or related field. Minimum 3 –10 years of experience in facilities or maintenance management in a hospital or large healthcare setting. Strong understanding of hospital infrastructure systems , including HVAC, fire safety, water treatment, and medical gas pipelines. Hands-on experience with preventive maintenance programs and facility management software (CAFM/CMMS) . Familiarity with healthcare facility regulations and safety standards . Excellent leadership, problem-solving, and communication skills. Ability to handle pressure situations and provide quick, effective solutions. Preferred Certifications (Optional but Valuable): Certified Healthcare Facility Manager (CHFM) NABH or JCI Accreditation Experience Fire Safety Certification OSHA Compliance Training Job Type: Full-time Pay: From ₹21,095.90 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Title: Pharmacist - Only Male Candidates Location: Necklace Road Job Type: Full-time Reports To: Pharmacy Manager / Director of Pharmacy Job Summary: We are seeking a dedicated and detail-oriented Pharmacist to join our team. The ideal candidate will be responsible for dispensing medications, providing accurate drug information, counseling patients, and ensuring regulatory compliance to deliver safe and effective pharmaceutical care. Key Responsibilities: Review and interpret physician prescriptions to ensure accuracy and appropriateness. Dispense prescription and over-the-counter (OTC) medications. Provide professional advice on the proper use of medications, potential side effects, and interactions. Counsel patients on medication adherence, lifestyle changes, and general health topics. Monitor patient medication therapies for efficacy and safety. Ensure proper storage, security, and disposal of drugs. Maintain accurate patient and inventory records in compliance with legal and ethical standards. Coordinate with healthcare providers to clarify prescriptions or suggest alternative therapies. Supervise pharmacy technicians and support staff. Stay updated with new drug therapies, guidelines, and regulations. Ensure compliance with all local, state, and federal pharmacy laws. Qualifications: Bachelor's or Doctor of Pharmacy (PharmD) degree from an accredited institution. Valid pharmacist license in [State/Region]. Proven experience as a pharmacist (preferred but not mandatory for entry-level roles). Strong knowledge of pharmacology, drug interactions, and medical terminology. Excellent communication and customer service skills. Attention to detail and high level of accuracy. Proficient in pharmacy software and information systems. Preferred Skills: Experience with electronic health records (EHR) Certification in immunization delivery (e.g., flu shots) BLS/CPR certification (if working in a clinical setting) Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Provident Fund Work Location: In person
Prepare discharge /provisional bills and issue to the customers. Handle cash transactions efficiently & accurate Review case sheets to identify any errors before issue the bills. Update all case sheets for billing procedures. Monitor online payments, credit card or bank transfer payments. Handle billing inquiries from the customers. Assist the accounts department in preparing account statements and financial reports. Interact and coordinate with other departments regarding the billing process Resolve customer issues relating to bills. Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Preferred) Experience: Hospital: 1 year (Required) Shift availability: Night Shift (Required) Day Shift (Preferred) Work Location: In person
Prepare discharge /provisional bills and issue to the customers. Handle cash transactions efficiently & accurate Review case sheets to identify any errors before issue the bills. Update all case sheets for billing procedures. Monitor online payments, credit card or bank transfer payments. Handle billing inquiries from the customers. Assist the accounts department in preparing account statements and financial reports. Interact and coordinate with other departments regarding the billing process Resolve customer issues relating to bills. Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Preferred) Experience: Hospital: 1 year (Required) Shift availability: Night Shift (Required) Day Shift (Preferred) Work Location: In person
Calling All Women – Hospital/Unit Administrators! Join our 78% strong women workforce at Fernandez Hospital in Hyderabad. Unit Operations & Process Management Oversee daily hospital unit operations, define departmental goals, and design efficient workflows. Identify process gaps, implement improvements, and monitor effectiveness. Manage staff rosters (daily/weekly/monthly) and handle interdepartmental escalations. Maintain escalation logs and ensure adherence to safety and hygiene protocols. Supervise facility services (housekeeping, security, F&B etc.). MIS reports and handle additional operational tasks as needed. Business & Financial Management Own the unit’s P&L drive revenue growth and cost control. Set and revise pricing strategies in coordination with leadership. Oversee inventory, eliminate wastage, and manage lead follow-ups to optimize revenue. Develop and implement business strategies. Accreditation & Quality Assurance Lead implementation of standards for certifications like NABH. Conduct training, coordinate documentation, review manuals, and manage audit committees. Statutory Compliance Liaise with authorities for licenses and renewals. Ensure display of valid certificates and maintain regulatory compliance. Implement and monitor safety procedures in accordance with statutory requirements. Experience of independently handling Hospital - IP Unit is mandatory. Immediate joiners will be highly preferred. Send your updated resume to us: careers@fernandez.foundation To know more visit: www.fernandezhospital.com