FEMALE TELECALLING EXECUTIVE

Job Description

We are looking for a dynamic and self-motivated Telecalling Executive to join our education consultancy team. The ideal candidate will be responsible for handling student inquiries, explaining course details, and converting leads into admissions through effective communication Make outbound calls to prospective students and parents from our database or leads. Explain educational programs, course details, admission procedures, and eligibility criteria. Answer inbound inquiries regarding services, course offerings, fees, and timelines. Follow up regularly with leads to ensure successful conversions. Maintain and update call records, lead status, and student database. Schedule appointments or consultations with counselors or advisors as needed. Meet daily/weekly/monthly call and conversion targets. Coordinate with the admissions team for smooth enrollment processes. Requirements: Good communication skills in English and regional languages (Malayalam preferred). Pleasant voice and confident telephone etiquette. Basic computer skills (MS Office, CRM handling is a plus). Prior experience in telecalling or counseling (preferred but not mandatory). Ability to handle pressure and meet targets. Positive attitude and willingness to learn. Job Type: Full-time Pay: ₹8,000.00 - ₹10,000.00 per month Supplemental Pay: Commission pay Performance bonus Experience: In telecalling : 1 year (Required) Language: Hindi (Preferred) English (Required) Location: Alleppey, Kerala (Required) Work Location: In person