FEMALE TELECALLER

• Making Outbound Calls:
• Call customers or leads to promote products, services, or campaigns.
• Follow up on inquiries or previous communications.
• Receiving Inbound Calls:
• Handle customer queries, complaints, or support requests.
• Provide relevant information or redirect calls to the concerned department.
• Lead Generation:
• Gather customer details and update databases.
• Qualify potential leads and convert them to the sales closure.
• Customer Relationship Management:
• Maintain a positive and professional attitude with clients.
• Build rapport and develop long-term customer relationships.
• Maintaining Call Records:
• Log details of conversations, feedback, and outcomes.
• Prepare daily or weekly call reports.
• Achieving Targets:
• Meet assigned sales or service call quotas.
• Work toward achieving team or company KPIs.

Skills Required:

• Excellent communication (verbal & listening) skills.
• Persuasive and convincing attitude.
• Basic computer proficiency (CRM tools, MS Excel, etc.).
• Patience and customer service orientation.
• Ability to handle rejection and remain motivated.

• ONLY FEMALE CANDIDATE REQUIRED.
• JOB LOCATION : SINGUR, HOOGHLY

Job Type: Full-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person