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Fault Analysis & Defect Ticketing Engineer

Fault Analysis & Defect Ticketing Engineer

Swits Digital

1 - 3 years

2 - 4 Lacs

bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

computer science iso ethernet test cases system software jira matlab macros automotive python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Fault Analysis & Defect Ticketing Engineer

Location:

Bangalore

Experience:

1 3 Years

Overview

We are looking for a

Fault Analysis & Defect Ticketing Engineer

with strong experience in analyzing automotive communication logs, interpreting diagnostic traces, identifying system/software issues, and creating high-quality defect tickets. The ideal candidate will have hands-on expertise with CANoe, esoTrace, and diagnostic tools used in automotive E/E development.

This role is critical in supporting development teams by providing detailed pre-analysis, structured documentation, and precise debugging insights.

Key Responsibilities

1. Log & Trace Analysis

Analyze
CAN, LIN, Ethernet, DoIP
, and diagnostic traces from HiL systems, development benches, or test vehicles.
Interpret logs using tools such as
CANoe, CANalyzer, esoTrace, INCA
, or proprietary loggers.
Identify anomalies, protocol violations, unexpected ECU behaviors, and communication deviations.
Evaluate timing patterns, bus load, signal behavior, and timestamp alignment.

2. Fault Identification & Debugging

Perform
root-cause pre-analysis
by isolating events, signals, and communication sequences.
Detect issues such as timeouts, communication drops, incorrect diagnostic responses, or SW crashes.
Reproduce reported issues in controlled setups when required.
Work closely with development teams to identify root causes across ECU software, hardware, or network configurations.

3. Ticket Creation & Error Reporting

Create
high-quality, structured defect tickets
in Jira or KPM with logs, context, reproduction steps, and detailed analysis.
Clearly describe expected vs. actual behavior and attach relevant trace segments.
Ensure correct categorization, severity assignment, and owner allocation.
Track defects through closure and support developers with retesting.

4. Test Incident Documentation

Document incidents, anomalies, and unexpected behavior with well-structured evidence.
Maintain traceability between issues, test cases, and execution results.
Prepare summary reports for recurring failures, stability issues, or critical bugs.

5. Support for Debug Sessions

Participate in debugging sessions with developers and system engineers.
Provide filtered logs, event timelines, and analysis insights.
Perform validation tests after software fixes or integration updates.

Technical Skills (Advanced)

Log & Trace Analysis

Expertise in evaluating traces using
CANoe, CANalyzer
, and
esoTrace
.
Ability to analyze:
- CAN / CAN FD
- LIN communication
- Ethernet & DoIP sessions
- UDS/OBD diagnostic sequences
- XCP, MCU measurement data

Debugging & Diagnostics

Strong knowledge of
UDS (ISO 14229), OBD
, event memory, and diagnostic flows.
Experience isolating communication failures, timing issues, and protocol errors.
Understanding of ECU architecture, communication stacks, and software state machines.

Ticketing & Process Tools

Proficient in
Jira, KPM
, or similar defect management systems.
Understanding of severity definitions, quality gates, and ticket workflows.
Ability to write
clear, actionable, high-quality defect tickets
.

Supporting Tools

Basic scripting skills (Python, CAPL, Excel macros) for filtering or formatting logs.
Familiarity with
INCA, MATLAB
, or log-parsing tools is advantageous.

Automotive Knowledge

Understanding of E/E architectures, network configurations, and ECU interactions.
Experience with
ASPICE-compliant defect management processes
is preferred.

Soft Skills

Strong analytical thinking with high attention to detail.
Ability to communicate complex technical findings clearly.
Structured documentation and systematic problem-solving capability.
Collaborative, supportive, and comfortable working with cross-functional teams.

Qualifications

Bachelor s/Master s degree in
Electrical Engineering, Computer Science, Automotive Engineering
, or related fields.
1-3 years
of experience in log analysis, debugging, automotive diagnostics, or E/E testing.
Hands-on experience with CANoe or diagnostic/log analysis tools.
Experience in automotive R&D, testing, or validation is highly preferred.

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Fault Analysis & Defect Ticketing Engineer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Job Title: Fault Analysis & Defect Ticketing Engineer

Location:

Experience:

1 3 Years

Overview

Fault Analysis & Defect Ticketing Engineer

Key Responsibilities

1. Log & Trace Analysis

CAN, LIN, Ethernet, DoIP

CANoe, CANalyzer, esoTrace, INCA

2. Fault Identification & Debugging

root-cause pre-analysis

3. Ticket Creation & Error Reporting

high-quality, structured defect tickets

4. Test Incident Documentation

5. Support for Debug Sessions

Technical Skills (Advanced)

Log & Trace Analysis

CANoe, CANalyzer

esoTrace

Debugging & Diagnostics

UDS (ISO 14229), OBD

Ticketing & Process Tools

Jira, KPM

clear, actionable, high-quality defect tickets

Supporting Tools

INCA, MATLAB

Automotive Knowledge

ASPICE-compliant defect management processes

Soft Skills

Qualifications

Electrical Engineering, Computer Science, Automotive Engineering

1-3 years

More Jobs at Swits Digital