Posted:2 weeks ago|
Platform:
Work from Office
Full Time
We are seeking a skilled Verisk FAST Developer. The ideal candidate will have experience with the FAST platform from Verisk and will be responsible for providing reliable, high-quality support for the FAST platform and associated applications. This role involves application support, issue management, collaboration with other stakeholders and process improvement.
Application Support: Provide reliable, high-quality support for the FAST platform and associated applications, ensuring timely resolution of issues.
Issue Management: Manage incoming support tickets, prioritize issues, and perform root cause analysis to resolve complex problems.
Collaboration: Work closely with all stakeholders to monitor application infrastructure health and address any arising issues.
Process Improvement: Identify opportunities to enhance support processes and systems, facilitating efficient scaling and automation.
Documentation: Maintain comprehensive documentation of support processes, common issues, and resolutions.
Technical Skills: Proficiency in scripting languages (e.g., Python, PowerShell), data analysis, and query languages (e.g., SQL). Familiarity with Linux and Windows operating systems is advantageous.
Experience: Experience in FAST implementation and application support, in the Group Life insurance industry.
Problem-Solving: Strong analytical skills with the ability to perform complex root cause analysis.
Communication: Effective communication skills for interacting with end-users and management.
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