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For Employers

F&A Senior Officer

UPS Supply Chain Solutions (UPS SCS)

2 - 7 years

4 - 8 Lacs

pune

Posted:1 week ago| Platform:

Apply

Skills Required

salesforce power query microsoft office dbt communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The RoleAbout The Role
Were looking for a proactive professional to handle customer invoice disputes, validate billing data using tools like DWH and Excel (Power Query), and process adjustments via PAT and RADIUM applications for reseller & Billing center customers. The role involves collaborating with resellers, generating reports, and supporting continuous improvement. Strong communication, problem-solving, and Microsoft Office skills are key.Job Grade09
Shift Timings6 PM to 3 AM IST
Key Responsibilities:

Manage and resolve customer invoice disputes received via Salesforce, email, and the Customer Resolution Portal, following documented DLPs/SOWs

Validate and verify billing, tracking, and invoice data using tools such as DWH, DBT, DIR, and Microsoft Access

Clean and transform data in Excel using advanced functions, including Power Query

Review and approve billing adjustments submitted through the PAT and RADIUM tools

Collaborate with resellers (e.g., UNISHIPPER, WWEX, INEXPRESS) to resolve dispute cases efficiently

Perform additional tasks assigned by management, ensuring flexibility and responsiveness

Generate and maintain daily, weekly, and monthly reports to support process visibility and continuous improvement

Skill Requirements:

Strong communication skills

Excellent interpersonal and problem-solving abilities

Self-motivated with a proactive approach

Proficient in Microsoft Office tools

Ability to perform effectively under pressure

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UPS Supply Chain Solutions (UPS SCS)

Logistics and Supply Chain

Atlanta

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F&A Senior Officer