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Executives

EXL IT service management

0 years

0 Lacs

pune maharashtra india

Posted:1 month ago| Platform: Foundit logo

Apply

Skills Required

word doc

Work Mode

On-site

Job Type

Full Time

Job Description

This role is primarily responsible to deal with B2B business where individuals may receive calls from suppliers, Technicians and will have to investigate and come out with the final solution.

Primary Responsibilities:

Speak with client customer/engineers, investigate and communicate proper solutions
Input correct information's on client systems
Providing simple information available in the system
Ensure SLA target are achieved

Eligibility Criteria and Competencies:

Minimum 0-1 year of voice experience
Excellent communication skills, both verbal and written
Excellent working knowledge of MS Office - MS Excel, Word Doc, Outlook
Demonstrates good time management and organizational skills
Understands the need for confidentiality

Ability to give attention to detail and accurac

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EXL IT service management

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