Executive - Telecaller

1 - 5 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be joining our team at Shecommerz as a Telecaller in a full-time position based in Hebbal and Hosur. Your main responsibility will be to make outbound calls to potential and existing customers to promote and sell our microfinance products. This role presents an excellent opportunity to develop valuable experience in customer relations, with possibilities for career growth within the organization. As a Telecaller, you will engage with customers over the phone to understand their financial needs and provide them with suitable solutions. It is essential to develop a comprehensive knowledge of our microfinance products, including their features, benefits, and eligibility criteria. Furthermore, you will be tasked with identifying and qualifying potential customers by asking relevant questions and actively listening to their responses. In addition to sales, you will also be expected to deliver exceptional customer service by addressing queries, resolving issues, and ensuring a positive customer experience. Collaborating with team members to achieve common goals and sharing best practices will be a vital aspect of your role as a Telecaller at Shecommerz.,

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