Executive - Tele Sales

SR EXECUTIVE/ EXECUTIVE LendingIn this role you will be responsible for managing all aspects of the stakeholder management andoperations. This position requires the ability to dive deep for root cause analysis, manage funnel anddevelop action plans in support of drivingprocess improvements.Your work time would be equally divided between calling & connecting with stakeholders, and analyzingdata and improving process for productivity.

What You'll Do

• Engaging with Internal stakeholder conduct recon and get our asks moved from internal
  

stakeholders. Identify opportunities too.

• Engaging with Sellers on capturing intent and helping them complete the journey. Manage
  

their expectations and handle queries

• Partner engagement manage partner and help run program successfully. This includes
  

calling and relationship management

• Proactive Auditing of buyer feedbacks and seller behavior to identify and disable mischievous
  

sellers

• Process improvement identification of areas of improvement and data driven interventions to
  

improve overall quality and efficiency

Candidate Attributes

• Proficient Hindi & English Speaker (Mandatory)
• Proficient in Excel, Google Docs, Sheets, to manage multiple data points and analyze them for
  

usage

• Should be Ok with Calling
• Good to have knowledge of SQL, able to interpret algorithms, run simple DB queries to generate
  

report

• Ability to multitask & good logical reasoning ability
• Should have own working laptop and Wi-Fi (Mandatory)
  

Education Qualifications

• > 70% in 10th and 12th standard & Full-time Bachelorsin Engineering, Technology, Science
• Full time MBA will be an added advantage