Executive/ Sr. Executive - IPD Billing & Dispatch

Roles and Responsibilities

Ipd billing executive/ Sr. Executive - Billing & Dispatch

Desired Candidate Profile-

Required a good candidate with professional personality, excellent communication and decision making skills.

Any graduate/Post graduate with 2-5 Years of mandatory experience in hospital billing processes.

If interested kindly call or share cv on whatsapp number 7200175988(Deepika Bhainsora)

Roles and Responsibilities

To admit patients based upon defined criteria for admission & treatment in hospital for management of illness. There are the following duties and responsibilities of a duty manager:-

• Ensure proper admission process followed as per departmental manual.
• To do Counselling of all patients who has been advised admission and ensure conversion.
• 100% adherence to package & open billing, Estimate for cash & IPS patients and maintain consistency for all patients.
• Ensure proper documentation of all admitted patients
• Estimate tagging (100%)
• Ensure proper follow up of OT Patients for financial clearance with 75% deposit as per policy
• Without any failure daily Submission of cash , Credit Card and credit bills as per their scroll
• Undertake the TPA Counselling for all admissions
• Maintaining Admission TAT; (time taken from Counselling till patient was sent to ward)
• Minimize refund , vouchers correction
• Estimate Accuracy
• Minimize paper wastage
• Demonstrate empathy and helping attitude towards our entire customer.
• Emergency admission crowd handling.
• In night he would be taken as supporting manage on duty.
• Has to ensure a constant touch and Counseling of all attendant is done for adequate deposit of advance after the admission is done till discharge.
• Has to ensure that adequate advances have been deposited before admission file is made.
• Has to ensure that financial & medical Counseling is done of all patients coming to emergency.

• On Duties Responsibilities are:-

• To register all patients correctly & timely.
• Will be on rotational shifts.
• To maintain decorum & discipline.
• Talk to patients politely.
• To make patients entry in Hospitals system or in registers.
• Will pass on information regarding doctors fees.
• To ensure that the patient is accompanied with one hospital worker up to the room.
• To inform the nurse in charge of the selected ward/room and will ensure that the bed is ready before the patient is dispatched to that room.
• To be responsible for doing bookings for OPD consultation & admission.

Administrative Responsibilities

• Responsible for the general upkeep of the department.
• To maintain interpersonal relations with the concerned departments for smoother flow of work
• To display warmth & care while interacting with customers/patients.
• To familiarity with all instruction manuals & guidelines at your workplace applicable to your role.
• To keep reporting head informed of significant customer related incidents in the department.