Executive- Operations & Coordination

Job Title:

Location:

Employment Type:

Work Arrangement:

• Monday to Saturday (6 days working)
• Must have your own laptop

About TNC Aviation:

Founded in 2009, TNC Aviation is a leading aviation training and recruitment organization that helps individuals build successful careers in aviation.

Our portfolio includes:

• Pilot Training Programs with globally recognized, FAA-approved flight schools
• Cabin Crew and Communication Training Programs focused on grooming, confidence, and service excellence
• Aviation Recruitment Services connecting skilled professionals to leading airlines
• Corporate Training and Consulting for aviation partners and institutions

We provide globally benchmarked training, personalized guidance, and career-focused placement support to help students and professionals excel in the aviation industry.

Role Overview:

The Trainer Operations Coordinator manages end-to-end trainer operations, including scheduling sessions, maintaining trainer databases, and coordinating with internal teams for smooth communication and issue resolution. The role oversees training logistics, provides required materials, supports trainer onboarding, and ensures compliance with TNC's training guidelines and quality standards. Responsibilities also include tracking attendance, consolidating feedback, maintaining audit-ready records, processing trainer invoices, addressing trainer concerns, and coordinating rescheduling when needed. This position ensures operational efficiency, high-quality session delivery, and an enhanced trainer experience.

Key Responsibilities:

• Coordinate scheduling of training sessions, ensuring trainers are informed of session timings, content flow, and batch details.
• Act as the primary liaison between trainers and internal teams for smooth communication and issue resolution.
• Maintain updated trainer databases, session trackers, and attendance logs.
• Ensure trainers receive necessary training materials, evaluation sheets, and timely feedback formats.
• Collect, review, and consolidate trainer feedback, evaluation reports, and session summaries.
• Address trainer concerns related to session delivery, candidate engagement, or operational challenges.
• Update trainer invoices accurately in the designated tracker and coordinate with the finance team for timely processing.
• Manage training logistics, including Zoom/virtual platform setup, session recordings, and timely uploads to the shared drive.
• Monitor adherence to training schedules and report any deviations to management.
• Support trainer onboarding, documentation, and orientation processes as needed.
• Assist in audit preparation by maintaining organized records of trainer performance, attendance, and session quality.
• Coordinate rescheduling of sessions in case of trainer unavailability or candidate requests.
• Ensure trainers follow TNC's training guidelines, policies, and quality standards.
• Provide ongoing support to enhance trainer experience, satisfaction, and effectiveness.