Learning & Development - Senior Associate/Process Lead Golden Opportunities

2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

The Learning & Development position based in Noida requires a candidate with a minimum of 2+ years of experience in the field. The ideal candidate should possess excellent organizational and time management skills, along with a strong attention to detail and accuracy. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential for this role. Additionally, the candidate must demonstrate excellent communication and interpersonal skills, the ability to maintain confidentiality, and handle sensitive information. Problem-solving and analytical skills are also key requirements, along with the ability to work both independently and as part of a team. Responsibilities for this role include scheduling and coordinating training sessions, workshops, and e-learning programs. The candidate will be responsible for managing training logistics, tracking attendance, and maintaining training records. Administering and evaluating training feedback and assessments, as well as assisting in the development of training materials and resources, are also part of the job description. Furthermore, the candidate will be expected to manage the Learning Management System (LMS), including content uploading, user management, report generation, and troubleshooting. Conducting Training Needs Analysis, collaborating with HR and department managers to align training programs with organizational goals, and coordinating with external training providers and vendors are also key responsibilities. The role also involves HR administration tasks such as HR data management, onboarding/offboarding coordination, compliance and documentation maintenance, and general administrative support. Skills required for this position include proficiency in Learning & Development, with a focus on HR-related tasks and processes. This is a full-time, permanent position in the ITES/BPO/KPO industry, requiring a candidate with a B Com degree. The job code for this position is GO/JC/331/2025, and the recruiter handling this opportunity is Marilakshmi S.,

Posted 4 days ago

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Client Services Executive NIIT

3.0 - 7.0 years

0 Lacs

haryana

On-site

As an Executive Client Services at NIIT, your primary role is to ensure the achievement of overall business and learning goals for a defined region(s) or business unit(s). You will be responsible for coordinating and scheduling arrangements for the delivery of training programs, events, and workshops, including all logistical support. Managing and coordinating multiple tasks and detailed activities in a time-intensive work environment will be crucial for success in this role. Your accountability lies in fostering deep stakeholder engagement, driving business intimacy, and promoting collaboration for the delivery of learning and business strategies. Your responsibilities will include closely collaborating with regional delivery managers to provide service excellence, working with NIIT program managers and project managers to ensure service levels are met, and participating in performance review meetings on both regional and global levels. You will also contribute to defining operational processes for continuous improvements and adherence to service level agreements, build strong partnering relationships with NIIT and client regional stakeholders, and efficiently manage large sourcing requirements in the region. Engaging with key suppliers, educating and guiding service requestors, managers, and functional capability leads on process systems & processes, as well as the value of using NIIT services, new learning methodologies, and architecture are also key aspects of your role. Providing support and meaningful engagement to regional HR stakeholders in tailoring requirements, reviewing supplier performance, and ensuring quality standards are met are essential duties. Additionally, you will provide updates to regional delivery managers and key business stakeholders on supplier engagements, offer onsite support to operations teams as needed, and ensure that onsite training event activities are conducted as per the Event Readiness Process/System. Your tasks will involve managing training logistics, ensuring the setup of training facilities with necessary equipment, coordinating with instructors and vendors, arranging training materials and refreshments, monitoring training activities completion, and calibrating with Remote Coordinators for any changes/updates in the training event/program. You will also be responsible for communicating with venue staff/vendors, escorting external instructors, participating in program kick-offs, administering program briefings, and communicating with internal and external vendors. To excel in this role, you are expected to be a graduate with a minimum of three to four years of experience working onsite at large corporate customer locations. You should have a minimum of three years of experience working in a matrix reporting structure, familiarity with NIIT delivery and strategic sourcing practices, and experience in managing sourcing activities that yield cost savings. A proactive approach to delivering solutions, innovativeness, commercial awareness, effective negotiation skills, and customer focus are desired qualities that will enable you to deliver outstanding results.,

Posted 1 month ago

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