Posted:1 month ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Executive Manager Vehicle Loan Collections

Experience Required:

  • 34 years

  • 23 years

Maximum Age:

30 years

Roles and Responsibilities:

1. Collections Management

  • end-to-end vehicle loan collections

  • timely follow-up

  • soft and hard collections

  • asset seizure

2. Team Leadership

  • collection executives / field officers

  • Track daily performance, set targets, and ensure the team meets collection goals.

  • team review meetings

3. Customer Interaction & Resolution

  • Engage with overdue customers to understand repayment challenges.

  • repayment plans / settlements

  • Ensure customer issues are resolved promptly while following compliance guidelines.

4. Compliance & Documentation

  • RBI guidelines

  • Maintain accurate records of collections, field interactions, and follow-up reports.

  • Prepare MIS reports, daily/weekly dashboards, and share updates with senior management.

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