Executive – International Customer Support

Job Summary:

We are seeking a detail-oriented and proactive Export Executive to manage international inquiries and quotations for our chemical products. The ideal candidate will be responsible for timely response to export inquiries, preparation and follow-up of quotations, and coordination with internal teams to ensure customer satisfaction and smooth export operations.

Key Responsibilities:

• Handle export inquiries from international clients via email, phone, and other platforms.
• Prepare accurate and competitive quotations based on client requirements.
• Maintain and update the inquiry and quotation tracking system.
• Coordinate with production, logistics, and sales teams to ensure feasibility, pricing, and lead time.
• Follow up with clients to convert inquiries into orders.
• Ensure compliance with international trade regulations and documentation standards.
• Maintain good relationships with clients and agents to promote repeat business.
• Assist in market research and identify potential international customers.
• Prepare and submit periodic reports on inquiry status and quotation success rates.

Qualifications & Skills:

• Bachelor's degree in Chemistry, International Business, or related field.
• Proven experience in export documentation and international sales in the chemical industry.
• Good understanding of chemical products, HS codes, and regulatory compliance.
• Proficient in MS Office, email communication, and ERP systems.
• Strong verbal and written communication skills in English.
• Attention to detail and ability to handle multiple inquiries simultaneously.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Morning shift

Supplemental Pay:

• Yearly bonus

Application Question(s):

• We must fill this position urgently. Can you start immediately?

Education:

• Bachelor's (Preferred)

Experience:

• quotations and inquiries: 1 year (Required)

Work Location: In person