Executive - Front Office

Position: Executive – Front Office

Job Description:
We are looking for a skilled and highly organized individual to join our team as a Front Office Executive. The ideal candidate should have excellent communication and administrative skills to efficiently manage front desk operations. This role is key to creating a positive first impression for visitors, clients, and employees while handling day-to-day administrative responsibilities.

Responsibilities:

1. Reception Duties:

• Greet and welcome visitors, clients, and employees in a friendly and professional manner.
• Answer and route incoming calls promptly and efficiently.
• Maintain a clean and organized reception area.

2. Visitor Management:

• Register and issue visitor badges while ensuring all security protocols are followed.
• Coordinate visitor appointments and inform respective employees about their guests’ arrival.

3. Communication:

• Handle incoming and outgoing mail, couriers, and packages.
• Monitor and respond to emails, phone calls, and other inquiries in a timely manner.

4. Administrative Support:

• Assist in scheduling meetings, conferences, and appointments for staff.
• Maintain and monitor office supplies and inventory.
• Arrange travel and accommodation for employees when required.
• Prepare and manage office documents, reports, and correspondence.
• Keep track of office expenses and reimbursements.

5. Facilities Management:

• Coordinate with building management for repairs and maintenance.
• Ensure office cleanliness and a tidy work environment.

6. Vendor Management:

• Liaise with vendors for office supplies, maintenance, and services.
• Negotiate cost-effective quotes and ensure timely delivery of services.

7. Event Coordination:

• Assist in planning and organizing office events, meetings, and celebrations.
• Collaborate with internal teams for smooth event execution.

Requirements:

• Proven experience as a Front Office Administrator or in a similar administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel).
• Attention to detail and the ability to work independently.
• Experience in vendor management and facility coordination is an added advantage.
• Female candidates preferred.
• A positive attitude and a customer service-oriented approach.

Job Type: Full-time

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• Front office or related: 1 year (Required)

Work Location: In person