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Bajaj Finance
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Executive - Debt Management Services - Rural

Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

2 - 6 Lacs

dahod

Posted:1 day ago| Platform:

Apply

Skills Required

it legal risk payments management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients.

Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets.

Execute with Rigor: Takes responsibility for meeting targets with focus and effort.

Own It: Maintains honesty and fairness in all interactions in line with organization's policies.

Act with Integrity

Duties and Responsibilities

Achieve collections target by visiting customers/agency.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio Management.

Debt Collection Strategy.

Target Achievement.

Regulatory Compliance.

Reporting and Analysis.

Risk Management.

Team Leadership.

Vendor Management.

Coordinating with internal and external clients.

Debt Collection Recovery.

Risk Mitigation Legal Proceedings.

Record Keeping Reporting.

Compliance Regulations.

Required Qualifications and Experience

Experience in achieving collections targets through client visits and agency coordination.

Ability to monitor performance against set parameters and provide regular updates.

Knowledge of legal compliance, especially in repossession procedures.

Proficiency in maintaining accurate records of customer interactions and transactions.

Experience in handling escalations promptly and resolving issues effectively.

Familiarity with Daily Risk Report (DRR) management.

Skill in developing and implementing collection improvement strategies.

Experience managing a team of collection officers to achieve targets.

Problem-solving skills for rectifying issues in the collection process.

Ability to manage and analyze collection reports to improve performance.

Experience in case tracking and resolution within agreed timelines.

Strong portfolio management and debt collection strategy skills.

Understanding of regulatory compliance and reporting requirements.

Risk management expertise.

Leadership and vendor management experience.

Ability to coordinate with internal and external stakeholders.

Knowledge of debt collection, recovery processes, risk mitigation, and legal proceedings.

Proficiency in record keeping and compliance with regulations.

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Executive - Debt Management Services - Rural