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Bajaj Finance
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Executive - Debt Management Services - Rural

Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

2 - 6 Lacs

radhanpur

Posted:1 day ago| Platform:

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Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Debt collection recovery.

Risk mitigation legal proceedings.

Record keeping reporting.

Compliance regulations.

Required Qualifications and Experience

Proven experience in debt collection, account recovery, or related financial services.

Ability to achieve collection targets, preferably through direct customer or agency visits.

Experience monitoring performance and providing regular updates to management.

Thorough understanding of legal compliance in repossession and collections.

Excellent record-keeping and documentation skills.

Experience handling escalations and resolving issues effectively.

Familiarity with DRR (Daily Risk Report) management.

Demonstrated ability to develop and implement collection improvement strategies.

Experience managing or leading a team of collection officers.

Analytical skills for report management and performance monitoring.

Strong organizational skills for case tracking and portfolio management.

Knowledge of regulatory compliance, risk management, and legal proceedings related to debt collection.

Ability to coordinate with multiple stakeholders, including vendors and clients.

Strong communication and interpersonal skills.

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Executive - Debt Management Services - Rural