Executive - Debt Management Services - Rural

0 - 2 years

2 - 6 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 Executive - Debt Management Services - Rural 
 Job Purpose 
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.  Duties and Responsibilities 
  • Achieve collections target by visiting customers or agencies.
  • Monitor performance against set parameters and provide regular updates.
  • Ensure legal guidelines are complied with while repossessing products.
  • Maintain accurate records of customer interactions and transactions.
  • Provide regular reports on collection activities and performance.
  • Handle escalations promptly and effectively to resolve issues.
  • Manage Daily Risk Report (DRR).
  • Develop and implement strategies to improve collection rates.
  • Track cases on a case-to-case basis.
  • Ensure resolution as per AOP within agreed timelines.
  • Portfolio management.
  • Develop and execute debt collection strategies.
  • Achieve target goals.
  • Ensure regulatory compliance.
  • Reporting and analysis.
  • Risk management.
  • Provide team leadership.
  • Vendor management.
  • Coordinate with internal and external clients.

  •  Required Qualifications and Experience 
  • Experience in collections or debt recovery, preferably in rural or similar markets.
  • Strong knowledge of legal guidelines related to debt collection and repossession.
  • Excellent communication and negotiation skills.
  • Ability to manage and analyze portfolio performance.
  • Experience with risk management and reporting tools.
  • Leadership skills with the ability to manage teams and vendors.
  • Proficiency in maintaining accurate records and preparing reports.
  • Capability to handle escalations and resolve issues efficiently.
  • Ability to develop and implement effective collection strategies.
  • Strong organizational and time-management skills.
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    Bajaj Finance

    Financial Services

    Pune

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