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Bajaj Finance
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Executive - Debt Management Services - Consumer

Executive - Debt Management Services - Consumer

Bajaj Finance

1 - 2 years

7 - 11 Lacs

sameli india

Posted:3 days ago| Platform:

Apply

Skills Required

finance management legal legal operations risk payments management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Executive - Debt Management Services - Consumer
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections target by visiting customers or agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Case-to-case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Required Qualifications and Experience

Experience in achieving collections targets through customer or agency visits.

Ability to monitor performance and provide updates.

Knowledge of legal guidelines in repossession processes.

Proficiency in maintaining customer records and documentation.

Experience in preparing and presenting collection activity reports.

Strong problem-solving skills for handling escalations.

Experience in risk reporting and management.

Ability to develop and implement effective collection strategies.

Skills in case tracking and timely resolution.

Portfolio management experience.

Understanding of regulatory compliance in debt collection.

Analytical skills for reporting and analysis.

Leadership experience in managing teams.

Vendor management skills.

Strong coordination skills with internal and external stakeholders.

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