Executive-Customer Care Voice-Inbound

As a Phone Operator at our company, you will be responsible for answering phones, directing calls, contacting providers, and ensuring accurate and timely patient scheduling. Your role is crucial in providing efficient, effective, and quality customer service within the Primary Care scope of work. Key Responsibilities: - Answering incoming calls promptly and professionally - Directing calls to the appropriate department or individual - Contacting healthcare providers to coordinate patient appointments - Scheduling patients accurately and in a timely manner Qualifications Required: - Excellent communication and customer service skills - Ability to multitask and work efficiently in a fast-paced environment - Strong attention to detail to ensure accurate scheduling - Previous experience in a healthcare setting is a plus (Note: No additional details of the company were provided in the job description),