Executive - Collection

0 years

0 Lacs

Posted:3 weeks ago| Platform: SimplyHired logo

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Job Description

  • Monitor and manage customer accounts to ensure timely collection of payments.
  • Follow up with customers on overdue invoices and negotiate payment arrangements as necessary.
  • Prepare regular reports on account status, aging analysis, and outstanding debts for management review.
  • Reconcile customer accounts and resolve discrepancies or billing disputes.
  • Coordinate with the sales team to promptly resolve customer issues.
  • Maintain accurate records of all communications and transactions.
  • Support month-end closing by ensuring accurate posting of receipts and credit notes.
  • Recommend accounts for escalation or legal action where appropriate.
  • Contributes to process improvements in credit control and collection procedures.

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