1 years

2 - 3 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Job description:

Job Roles & Responsibility:

1. Fixing appointments and enquiry visit conversion
2. Telephone etiquette with call quality adherence3. First Call Resolution (FCR) of enquiry calls4. Average wait time of patients during the call (Call holding)5. Call transfer rate6. Customer call frequency7. Ensure all the calls are answered properly without getting missed out8. Quality parameters followed as per SOP's9. Feedback from the patients and their satisfaction

Candidate should speak Malayalam, Tamil & English Fluently.

Looking for Immediate joiners. For Job Opportunities Contact HR @ 7550288193

Job Types: Permanent, Full-time, Fresher

Benefits:

  • Health insurance
  • Provident Fund

Supplemental pay types:

  • Yearly bonus

Work Location: In person

Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Rotational shift

Supplemental Pay:

  • Yearly bonus

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Fresher
  • total work: 1 year (Preferred)

Language:

  • English, Tamil, Telugu, Kannada, Malayalam, Hindi (Preferred)

Work Location: In person

*Speak with the employer* +91 8790426688.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

Speak with the employer
+91 8790426688

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