Posted:1 week ago|
Platform:
On-site
Full Time
Job description:
Job Roles & Responsibility:
1. Fixing appointments and enquiry visit conversion
2. Telephone etiquette with call quality adherence3. First Call Resolution (FCR) of enquiry calls4. Average wait time of patients during the call (Call holding)5. Call transfer rate6. Customer call frequency7. Ensure all the calls are answered properly without getting missed out8. Quality parameters followed as per SOP's9. Feedback from the patients and their satisfaction
Candidate should speak Malayalam, Tamil & English Fluently.
Looking for Immediate joiners. For Job Opportunities Contact HR @ 7550288193
Job Types: Permanent, Full-time, Fresher
Benefits:
Supplemental pay types:
Work Location: In person
Job Types: Full-time, Permanent
Benefits:
Schedule:
Supplemental Pay:
Education:
Experience:
Language:
Work Location: In person
*Speak with the employer* +91 8790426688.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
Speak with the employer
+91 8790426688
Dr.Mohan'S Diabetes Specialities Centre
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