Executive | Business Delivery | B2B Sale

**Role Overview:** As a member of the Client Servicing team at IndiaMART, you play a crucial role in empowering businesses across India by developing strong relationships with clients. Your focus will be on understanding their business needs and recommending tailored solutions to support their growth. This individual contributor role provides you with the opportunity to showcase your skills and contribute significantly to the company's success by achieving monthly client retention and renewal targets. **Key Responsibilities:** - Act as an individual contributor in the Client Servicing team - Build and maintain professional relationships with clients through telephonic and/or video conversations - Ensure clients effectively utilize and benefit from IndiaMART's products and services - Accurately define products/services in clients" e-catalogs - Upsell additional services to maximize revenue and achieve fortnightly, monthly client retention, and revenue targets - Conduct systematic follow-ups and ensure timely closures - Address and resolve client complaints promptly - Engage in 10-15 meaningful telephone/video calls with clients daily **Qualifications Required:** - Excellent communication and interpersonal skills - Strong sales acumen and customer service orientation - Ability to effectively manage client relationships - Proven track record of meeting and exceeding targets - Prior experience in client servicing or sales roles would be advantageous (Note: Omitted the additional details of the company provided in the job description for brevity),